GetNameNecklace Overview
GetNameNecklace is an online retailer specializing in personalized jewelry, offering a wide array of customizable pieces designed to cater to diverse tastes and occasions. Their mission is to provide customers with unique, meaningful jewelry that reflects individual stories and connections.
Company Background
Founded in 2009 and based in Hong Kong, GetNameNecklace has expanded its reach to serve customers in over 150 countries worldwide. The company emphasizes diversity, freedom, and connection, encouraging users to express themselves and convey love through personalized jewelry. Their goal is to create statement pieces that unleash personal emotion and self-awareness for each individual.
Product Range
- Name Necklaces: Customizable with various fonts and designs.
- Mother’s Jewelry: Pieces celebrating family bonds, such as birthstone rings and family tree pendants.
- Photo Necklaces: Lockets and pendants featuring personalized images.
- Birthstone Rings: Customizable with specific birthstones and engravings.
- Name Bracelets: Personalized bracelets with names or initials.
- Family Necklaces: Designs incorporating family names and birthstones.
- Projection Jewelry: Innovative pieces that project images or messages.
Metals Used
- Sterling Silver (925): Known for its durability and classic appearance.
- 18K Gold-Plated Alloys: Offering the luxurious look of gold at a more affordable price point.
- Rose Gold and White Gold Plating: Providing alternative gold hues to suit individual styles.
Stones Used
- Simulated Birthstones: Representing each month, allowing for personalized family jewelry.
- Diamondeau®: A flawless simulated diamond used in select pieces to provide an elegant sparkle.
Price Range
- Budget: $20 – $50 (personalized necklaces, simple designs)
- Mid-Range: $50 – $150 (higher-quality materials, custom engraving)
- Luxury: $150+ (premium materials like gold, diamonds, intricate designs)
GetNameNecklace Customer Reviews Across Platforms
There is only 301 reviews and a poor average of 1.2 for GetNameNecklace on Sitejabber.
GetNameNecklace has a average trust score of 90 indicating a legitimate and reliable business. It has a rating of 4.3/5 based on 42,136 reviews.
Customer's Feedback Summary
Pros:
- Beautiful Personalized Jewelry – Many customers praise the quality and beauty of their customized necklaces, rings, and bracelets.
- Great Gift Options – Buyers find the products perfect for sentimental gifts such as anniversaries, birthdays, and memorials.
- Easy Ordering Process – Several reviewers mention that the website is easy to use, and placing an order is simple.
- Fast & Efficient Shipping for Some Customers – A portion of buyers received their orders on time or even earlier than expected.
- Affordable Pricing – Many customers highlight that the jewelry offers great value for the price.
Cons:
- Shipping Delays & Poor Tracking Updates – Multiple complaints about late deliveries, missing tracking information, and misleading shipping estimates.
- Customer Service Issues – Several buyers report slow responses, repeated canned replies, and lack of real solutions from customer support.
- Problems with Express Shipping Refunds – Some customers who paid extra for urgent delivery (2-5 days) never received their orders on time and were denied full refunds.
- Mixed Product Quality – While some buyers received high-quality jewelry, others found their items smaller than expected or had minor defects.
- Orders from China – A few users were surprised to find their orders shipped from China, causing longer delivery times.
✘ Scam Accusations – A handful of customers claim they never received their orders and suspect the company of fraudulent activity.
We give It 3.1 Stars out of 5 in Cross Platform Reviews.
Note: It’s important to remember that most people who leave reviews on platforms are often those who are frustrated or dissatisfied, while happy customers typically don’t take the time to leave feedback. However, despite this bias, these reviews can still provide valuable insight into the company’s products and services. By looking at the overall trend of reviews, you can get a general sense of the company’s performance and what you can expect.
GetNameNecklace Social Media & Contacts
Getnamenecklace has 111k followers and 1,551 post on Instagram. Getnamenecklace actively engages its audience on Instagram.
Getnamenecklace has around 7.8k followers and 7.7k likes on Facebook. They post regularly showcasing new collections and styling tips.
We give It 3.6 Stars out of 5 in Social Media Presence & Engagement
Note: Their social media accounts are highly active and engaging, which is a positive sign for jewelry buyers. It shows the company is responsive, keeps its customers informed, and values interaction. This kind of presence builds trust and makes it easier for potential buyers to feel confident in their purchases.
Pricing & Value for Money
Pricing
- Customization: Personalized items, such as engraved name necklaces, generally cost more.
- Material Quality: Precious metals (gold, silver) or stones (diamonds, gemstones) will increase the price.
- Design Complexity: More intricate or unique designs are priced higher than basic options.
Value For Money
Customer feedback on GetNameNecklace is mixed. While some customers appreciate the ease of ordering and the customizable nature of the jewelry, others have reported dissatisfaction with product quality and customer service. On Sitejabber, the company has a rating of 1.2 stars from 301 reviews, indicating that many customers are generally dissatisfied with their purchases. Common complaints include issues with customer service, shipping delays, and product quality. Conversely, some reviews highlight positive experiences with the design and appearance of the jewelry received.
Discount Coupons and Promotions
- Free Worldwide Shipping: Available on all orders, with options for expedited delivery at an additional cost.
- First-Time Customer Discounts: New subscribers to their newsletter may receive a 15% discount on their first order.
- Seasonal Sales: Discounts during holidays and special occasions, such as Mother’s Day and Christmas.
We give It 3.3 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About GetNameNecklace
1. What is the typical production time for personalized jewelry?
Production time varies depending on the complexity of the design but generally ranges from 3 to 7 business days.
2. How can I track my order?
Once your order is shipped, a tracking number will be provided via email, allowing you to monitor the delivery status through the carrier’s website.
3. What is the return policy?
Specific details about the return policy are not provided in the available sources. Customers are advised to contact GetNameNecklace’s customer service for comprehensive information.
4. Are there any care instructions for maintaining the jewelry?
To preserve the appearance of your jewelry, it’s recommended to avoid exposure to harsh chemicals, remove pieces before swimming or bathing, and store them in a dry, cool place when not in use.
5. Does GetNameNecklace offer gift packaging?
Yes, the company provides gift-ready packaging options suitable for special occasions.
6. Can I make changes to my order after it’s been placed?
Modifications may be possible if requested within 24 hours of placing the order. It’s advisable to contact customer service promptly to accommodate any changes.
7. What payment methods are accepted?
GetNameNecklace accepts various payment methods, including major credit cards and PayPal.
8. Is international shipping available?
Yes, GetNameNecklace offers worldwide shipping, with free standard delivery on all orders. Expedited shipping options are also available for an additional fee.
9. How can I contact customer support?
Customer support is available via
Conclusion
GetNameNecklace is a jewelry company that deals in customized and personalized name necklaces, bracelets, rings, and other engraved items. The reviews on platforms such as Trustpilot, Sitejabber, and Reddit are varied. Most customers like the company for its low prices, extensive customization, and emotional value, and it is a favorite among gift-givers and those looking for special occasion gifts. Some customers have complained about the durability of the products, with some complaining of tarnishing and fading after some time, particularly for plated items.
As far as price is concerned, GetNameNecklace provides affordable choices so that customized jewelry is within reach of many. The lower prices are attractive, but the quality of the materials—especially in plated jewelry—is not always as good as hoped. Solid gold and sterling silver jewelry tends to have more positive reviews for durability.
Customer service commentary varies. Some consumers compliment the brand for its speedy reply and effortless order process, while others have complained about delayed shipping and refund or order adjustment problems. As the majority of products are tailored, returns and exchanges may be restricted, so consumers should look closely at policies before making a purchase.
On social media, GetNameNecklace has an active account on Instagram and Facebook, where it regularly posts new designs, customer images, and promotional offers. The company frequently provides discounts and seasonal offers, making it a good choice for price-sensitive consumers seeking customized jewelry.
At JewellersReviews, we give you honest, detailed reviews of brands such as GetNameNecklace to assist consumers in making informed jewelry buys. Whether you’re searching for a personalized, meaningful piece or evaluating product quality prior to purchasing, our reviews include pricing, durability, customer service, and offers. Check out our site for more information on the best jewelry brands and marketplaces prior to your next buy.
We give It 3.7 Stars out of 5 as Overall Ratings.
Have you ever purchased from GetNameNecklace? We’d love to hear about your experience or answer any questions you might have in the comments below. Let’s share our insights so others can make more informed decisions!