Jtv Jewelry Overview
Jewelry Television (JTV) is a prominent American television network and online retailer specializing in jewelry and gemstones. Established in 1993, JTV has grown to become one of the largest jewelry retailers in the United States, offering a vast selection of products through its 24/7 broadcast network and e-commerce platform.
Company Background
Founded as America’s Collectibles Network (ACN) in 1993 by Jerry Sisk Jr., Bob Hall, and Bill Kouns, JTV began its journey in Greeneville, Tennessee, focusing on selling gemstones, jewelry, and collectible coins. The network later relocated to Knoxville, Tennessee, where its headquarters remain today. In 2002, the company rebranded as Jewelry Television, emphasizing its commitment to making fine jewelry and gemstones accessible to a broad audience.
Product Range
- Rings: Featuring a variety of designs from classic solitaires to intricate multi-stone settings.
- Necklaces: Offering pendants, chains, and statement pieces suitable for various occasions.
- Earrings: Including studs, hoops, and drop earrings adorned with various gemstones.
- Bracelets: Showcasing bangles, cuffs, and charm bracelets in diverse styles.
- Watches: A selection of timepieces for both men and women.
Metals Used
- Gold: Available in yellow, white, and rose hues, often offered in 10K, 14K, and 18K options.
- Sterling Silver: A popular choice for its affordability and versatility.
- Gold Over Silver: Combining the luxury of gold with the affordability of silver through gold plating.
- Platinum and Other Alloys: Occasionally featured in select high-end pieces.
Stones Used
- Diamonds: Both natural and lab-created options.
- Colored Gemstones: Such as sapphires, rubies, emeralds, amethysts, and more.
- Pearls: Cultured freshwater and saltwater varieties.
- Simulated Stones: High-quality cubic zirconia and other lab-created alternatives.
Price Range
JTV Jewelry offers pieces ranging from $10 to $2,000+, with budget-friendly options, mid-range selections, and high-end luxury items.
Jtv Jewelry Customer Reviews Across Platforms
Jtv Jewelry has 58 reviews with an average rating 2.0 on Trustpilot. JTV Jewelry has poor reviews on Trustpilot.
Jtv has 416 review, 2.5 rating and 28% of reviewers recommend JTV on Sitejabber.
Redditors generally praise Jtv Jewelry for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its gold-plated pieces for daily wear.
Jtv Jewelry has a high trust score of 100 indicating a legitimate and reliable business. There is no review and no rating.
Customer's Feedback Summary
Pros:
- Affordable Pricing: Many customers appreciate the low price points, frequent sales, and flexible StretchPay installment plans.
- Wide Selection: Offers a vast variety of gemstones, metals, and designs catering to different tastes and budgets.
- User-Friendly Shopping Experience: Mobile-friendly and fast checkout process.
- Engaging Live Shopping Format: Some shoppers enjoy the TV hosts and live presentations, finding them entertaining and informative.
- Occasionally Excellent Customer Service: Some reviews highlight helpful and friendly customer service agents, especially in resolving issues or helping with ring sizing.
- Good First Impressions: Several buyers were pleased with their first orders, stating the items matched their expectations.
Cons:
- Inconsistent Product Quality: Stones falling out or settings tarnishing within days of wear.
- Misleading Discounts: Items marked down later left buyers feeling misled.
- Difficult Returns: Returns are not always smooth.
- High Restocking Fees: Up to 25% restocking fee even on expensive items, which frustrates customers.
- Shipping Delays: Delays in shipping—even for items marked “priority” or “2-day.”
- High Restocking Fees: Incorrect tracking info and failure to meet estimated delivery dates.
- Aggressive Marketing & Pop-ups: Complaints about constant pop-up ads and emails, even after opting out.
We give It 2.4 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Jtv Jewelry Social Media & Contacts
Jtv Jewelry has 48.2k followers and 5,143 post on Instagram. Jtv Jewelry actively engages its audience on Instagram.
Jtv has around 7.4L followers and 7.4L likes on Facebook. They post regularly showcasing new collections and styling tips.
Jtv Jewelry has 11k followers and 1k-5k follower on LinkedIn.
We give It 3.9 Stars out of 5 in Social Media Presence & Engagement
Note: JTV Jewelry’s active and engaging social media presence is a strong positive for buyers, showing commitment and building trust.
Pricing & Value for Money
Pricing
JTV provides discounts, flexible payment plans (StretchPay), and sales, but also has restocking fees (up to 25%) for returns.
Value For Money
Customer feedback on JTV’s value proposition is generally positive. Many appreciate the detailed product descriptions and the balance between quality and affordability. As one customer noted, “They are very good about details with regard to the piece you are considering.
Discount Coupons and Promotions
- Email Promotions and Text Alerts: By signing up, customers can receive $30 off their next order of $75 or more, along with updates on sales and exclusive offers.
- Clearance Sales: Regularly updated clearance sections provide significant discounts on a wide range of jewelry items.
We give It 3.8 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Jtv Jewelry
1. What is JTV Jewelry?
JTV, short for Jewelry Television, is a home shopping network and online retailer specializing in affordable fine jewelry, gemstones, and accessories. They offer a wide selection of gold, silver, diamond, and gemstone jewelry at lower prices than traditional jewelry stores.
2. Is JTV Jewelry legit?
Yes, JTV is a legitimate jewelry retailer. They have been in business since 1993 and operate a 24/7 home shopping network as well as an online store. While many customers appreciate their low prices and variety, some reviews mention inconsistencies in quality.
3. Why is JTV Jewelry so cheap?
JTV keeps prices low by:
- Buying gemstones in bulk and cutting out middlemen
- Manufacturing their own jewelry rather than relying on third-party brands
- Selling primarily through TV and online, reducing retail store costs
- Using gold-plated and sterling silver materials instead of solid gold
4. Is JTV Jewelry good quality?
JTV offers a range of jewelry qualities. Some pieces, especially solid gold and genuine gemstone items, receive positive reviews, while others, particularly gold-plated and silver pieces, may not be as durable. Customer reviews are mixed, so buyers should check product descriptions carefully.
5. Is JTV Jewelry real?
JTV sells both real and lab-created gemstones, as well as gold, sterling silver, and gold-plated jewelry. It’s important to check product details to verify whether an item is solid gold, gold-plated, or silver.
6. Where is JTV Jewelry located?
JTV is headquartered in Knoxville, Tennessee, USA. They broadcast their shopping network from there and ship orders worldwide.
7. Who owns JTV Jewelry?
JTV is privately owned by Multimedia Commerce Group, Inc., a company specializing in TV-based shopping networks and e-commerce.
8. What does JTV stand for?
JTV stands for Jewelry Television, a network dedicated to selling jewelry and gemstones through live TV broadcasts and online sales.
9. Is JTV Jewelry real gold?
JTV sells both solid gold and gold-plated jewelry. Items labeled as 10K, 14K, or 18K gold are real, while others are gold-plated over sterling silver or base metals. Customers should read product descriptions carefully to know what they’re purchasing.
10. What happened to JTV on air now?
JTV still operates 24/7, but if customers notice issues with live broadcasts, it may be due to temporary outages, cable provider changes, or streaming issues. They also stream online through their website and social media platforms.
11. When did JTV shut down?
JTV has not shut down. Some customers may have experienced issues accessing the TV broadcast or online store, but the company is still in operation.
12. How much do JTV hosts make?
JTV hosts’ salaries vary, but TV shopping hosts typically earn between $50,000–$150,000 per year, depending on experience and sales performance.
13. How can I contact JTV Jewelry?
JTV customer service can be reached via:
- Website contact form
- Email: customercare@jtv.com
- Phone support: +1 800-581-3002
- Live chat on their website
14. Where can I find JTV Jewelry reviews?
JTV reviews are available on Trustpilot, BBB (Better Business Bureau), Reddit, and Sitejabber. Many customers appreciate the affordable pricing, while others mention concerns about product durability and customer service.
Conclusion
JTV (Jewelry Television) is a popular brand that has a wide range of jewelry, gemstones, and accessories available at affordable prices. The brand is popular with price-conscious buyers who are searching for a combination of fine and fashion jewelry at affordable prices. Their wide collection features diamond, moissanite, and gemstone jewelry that suits different tastes and preferences.
Reviews from customers on various sites such as Trustpilot, Sitejabber, and the Better Business Bureau are diverse. Most buyers like JTV due to its reasonable prices, convenient payment schemes, and frequent promotions. Yet, issues relating to product quality, especially among cheaper products, have been a point of contention. Some consumers complain about gemstones losing luster or pieces of jewelry failing to be as long-lasting as promised. On the other hand, although some customers commend JTV’s customer support, some cite problems in returning, exchanging, or getting warranty claims resolved.
On social media, JTV is actively present, interacting with customers in the form of promotions, live sales, and giveaways. Regular discounts, clearance sales, and easy payment plans make their items even more desirable for buyers. Nevertheless, like any other jewelry purchase, it’s always wise to check customer reviews and realize the difference between fashion and fine jewelry while making a choice.
Here at JewellersReviews, we deliver thorough and fair insights to guide you in selecting the perfect jewelry brand. If you’re thinking of JTV, it might be a wonderful choice for budget-friendly yet fashionable jewelry, but being very careful with materials and customer feedback will provide a rewarding purchase experience.
We give It 3.2 Stars out of 5 as Overall Ratings.
Have you ever tried Jtv Jewelry? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!