J&Co Jewellery Overview
J&Co Jewellery is a Singapore-based e-commerce brand specializing in high-quality, finely crafted jewelry. The company aims to make premium jewelry accessible to a broad audience by offering a diverse range of designs that cater to various tastes and preferences.
Company Background
Founded by Jenny Kwang, J&Co Jewellery began as a passion project, selling affordable handcrafted jewelry on platforms like Etsy. Over time, the brand expanded its reach, now shipping products worldwide. The company’s growth strategy includes leveraging efficient logistics solutions to penetrate global e-commerce markets and continually launching innovative designs to attract a diverse customer base.
Product Range
Earrings: Studs, hoops, and drop earrings in various styles.
Necklaces: Pendants, chokers, and layered designs.
Bracelets: Bangles, cuffs, and charm bracelets.
Anklets: Delicate chains and adorned designs.
Rings: Minimalist bands to statement pieces.
Body Jewelry: Items like nose rings and belly button rings.
Metals Used
Sterling Silver (925): Known for its durability and timeless appeal.
14K Gold-Filled Materials: Providing the look and feel of gold at a more accessible price point.
Stones Used
While specific details about the types of stones used are limited, J&Co Jewellery incorporates various gemstones and embellishments to enhance their designs. The focus remains on quality and aesthetic appeal, ensuring that each piece meets the brand’s high standards.
Price Range
Rings: Prices typically range from around $50 to $1,500, depending on the design and whether it’s made with precious metals or stones.
Necklaces & Pendants: These can range from about $70 to $3,000+, with variations based on the material (sterling silver, gold, diamonds, etc.).
Bracelets: Expect prices from around $40 to $1,200+, depending on the material and design.
Earrings: Earrings range from $30 for simpler designs to $2,000 or more for diamond or high-end gold designs.
J&Co Jewelry Customer Reviews Across Platforms
J&Co Jewelry has 380 reviews with an low rating 1.5 on Trustpilot. The reviews on Trustpilot are poor—people highlight the excellent customer service and the design flexibility, but some others point out concerns about the product’s durability.
J&Co Jewelry has a total of 258 reviews on WorthePenny with an average rating 3.3
J&Co Jewelry has a average trust score 58/100 indicating a legitimate and reliable business. It has a rating of 1.5/5 based on 381 reviews.
Customer's Feedback Summary
Pros:
- Beautiful Designs: Many customers praised the aesthetics of the earrings, necklaces, and bracelets, especially in terms of minimalistic and dainty looks.
- Good Fit & Comfort (in some cases): A few customers noted the earrings fit well and were comfortable enough to sleep in.
- Positive Store Experience (select cases): One customer had an excellent in-store experience when shopping for a wedding ring, mentioning the attentive and caring staff.
- Quick Shipping for Some Regions: A handful of reviewers mentioned receiving their items within a week, especially during promotional events like Black Friday.
- Nice Packaging: Some packages arrived beautifully wrapped, contributing to a good gifting experience.
Cons:
- Frequent Quality Issues: Numerous reports of flat-back earrings breaking, colors peeling off, or clasps malfunctioning within days or weeks of use.
- Poor Customer Service: Many customers cited being ignored after repeated emails or having communication cut off mid-conversation—even when following up on broken or incorrect items.
- Unexpected Customs Charges: Several buyers, especially from the UK and EU, were hit with high and undisclosed FedEx/customs fees ranging from £40 to £70—often making the total cost double the item price.
- Return Policy Problems: Returns often result in store credit only, and many reviewers found the return process frustrating, delayed, or unhelpful.
- Misleading Advertising: Issues like unclear product photos, poorly described sizes, or misunderstanding of pricing (e.g., thinking $245 was for a pair of earrings, but only one was sent) were common.
- Shipping from Singapore Not Disclosed Clearly: Items shipped from Singapore caused delays and unexpected fees, which were not transparent on the product page.
We give It 2.0 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
J&Co Jewelry Social Media & Contacts
J&Co Jewelry has 892k followers and 10,460 post on Instagram. J&Co Jewelry actively engages its audience on Instagram.
J&Co Jewelry has around 4.9L followers and 1.8L likes on Facebook. They post regularly showcasing new collections and styling tips.
J&Co Jewelry has 2k followers and 11-50 employee on LinkedIn.
YouTube
J&Co has 655 subscribers and 101 videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 4.5 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Material Quality: Jewelry made from higher-end materials like 14k or 18k gold, platinum, or diamonds will naturally cost more than pieces made with sterling silver or cubic zirconia.
Design Complexity: Intricate or custom-designed pieces generally cost more due to the time and craftsmanship involved in their creation.
Gemstones: Jewelry with gemstones, especially diamonds or rare stones, can significantly increase the price, based on the size, clarity, and cut of the stones.
Brand & Exclusivity: The J&Co brand itself can affect the pricing, as luxury brands or highly recognized names tend to have higher price points.
Value For Money
Customers have expressed satisfaction with the quality and durability of J&Co Jewellery’s products. For instance, users have reported positive experiences with lasting gold necklaces and earrings purchased online. This feedback suggests that the brand offers good value for money, combining quality materials with reasonable pricing.
Discount Coupons and Promotions
While specific information about ongoing promotions or discount codes is not readily available, J&Co Jewellery occasionally offers special deals and discounts. Customers are encouraged to visit the official website or subscribe to the brand’s newsletter to stay informed about upcoming promotions and exclusive offers.
We give It 3.5 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About J&Co Jewelry
1. What is J&CO Jewellery?
J&CO Jewellery is a minimalist jewelry brand offering affordable, high-quality sterling silver and gold-plated jewelry. The brand is popular for its delicate, trendy designs and is often compared to similar affordable jewelry brands.
2. Is J&CO Jewellery legit?
Yes, J&CO Jewellery is a legitimate jewelry brand with a growing customer base. Reviews highlight stylish designs and budget-friendly prices, though some customers mention shipping delays or concerns about long-term durability.
3. Where is J&CO Jewellery based?
📍 Location: J&CO Jewellery is based in Singapore and ships internationally.
🌐 Website: jcojewellery.com
4. How can I contact J&CO Jewellery?
📧 Email: hello@jcojewellery.com
📞 Phone: Not publicly listed
📲 Social Media: Active on Instagram and Facebook
5. Does J&CO Jewellery offer discount codes?
Yes, J&CO Jewellery frequently offers promo codes for first-time buyers and seasonal discounts. Look for “J&CO Jewellery discount code” or “J&CO Jewellery first order promo” for savings.
6. What materials does J&CO Jewellery use?
J&CO Jewellery primarily uses:
✔ 925 Sterling Silver
✔ Gold-Plated & Rose Gold Jewelry
✔ Cubic Zirconia & Synthetic Gemstones
7. What are J&CO Jewellery’s bestsellers?
Some of their most popular items include:
💍 Dainty gold rings
📿 Minimalist necklaces & pendants
✨ Stackable bracelets & earrings
8. What is J&CO Jewellery’s return policy?
J&CO Jewellery offers a limited return policy, typically allowing exchanges or returns within 7-14 days if the item is unused and in original packaging.
9. Where can I find J&CO Jewellery reviews?
You can check J&CO Jewellery reviews on Reddit, Trustpilot, Google, and social media.
Conclusion
J&Co Jewellery has a reputation for providing stylish and budget-friendly jewellery that is accessible to a broad clientele. People love the wide variety of sterling silver, gold-plated, and solid gold jewellery that the company produces, which also usually features minimalist and contemporary designs. Most reviews comment on the quality of solid gold jewellery, praising it as highly durable and having a long-lasting shine.
But there are conflicting reviews on the quality of plated jewelry, with some buyers complaining of tarnishing over time. Although J&Co Jewellery is commended for being affordable, some buyers complain that some products do not always live up to their expectations in terms of durability. Experiences with customer service are also varied, with good reviews citing easy transactions and quick responses, while others have complained of slow responses and problems with returns or exchanges.
The brand has an existing social media life, interacting with customers and highlighting new launches. J&Co Jewellery also provides sporadic discounts and promotions, making its items more affordable to price-conscious shoppers. Packaging and presentation are favorable, contributing to the shopping experience.
At JewellersReviews, we strive to offer in-depth and truthful information to assist buyers in making the right decisions. When you’re looking at J&Co Jewellery, we suggest opting for solid gold or sterling silver items for improved durability and monitoring promotions for the best deals.
We give It 3.7 Stars out of 5 as Overall Ratings.
Have you ever tried J&Co Jewelry? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!