Iceclique Overview
IceClique Jewelry is a brand specializing in hip-hop-inspired jewelry, offering a wide range of products designed to deliver affordable, premium jewelry.
Company Background
Founded in 2018, IceClique Jewelry is based in Pasadena, California. The company was established by a team of three jewelers with over 15 years of experience in the jewelry industry. They aim to provide high-quality hip-hop jewelry at accessible prices, emphasizing customer satisfaction and loyalty.
Product Range
- Chains: Various styles such as Cuban, rope, tennis, Franco, and Gucci link chains.
- Pendants: Customizable pieces featuring letters, symbols, and unique designs.
- Bracelets: Options like Cuban, tennis, and Franco bracelets.
- Rings: Diverse styles including solitaire, cluster, band, and signet rings.
- Earrings: Studs and hoops with intricate designs.
- Watches: Timepieces with various designs such as presidential, deluxe, capo, don, Miami, bust down, Monaco, baguette, skeleton, rainbow, and clique.
- Grillz: Custom dental jewelry.
Metals Used
IceClique primarily utilizes 18k gold plating over base metals to achieve a luxurious appearance while maintaining affordability. Some products, especially those in their moissanite collection, may feature higher-quality materials such as sterling silver (S925).
Stones Used
- Cubic Zirconia: VVS clarity diamond simulants that provide brilliance and affordability.
- Moissanite: Offered in select products for enhanced durability and sparkle.
Price Range
- Rings: $50 – $500+
- Necklaces: $75 – $1,500+
- Earrings: $40 – $600+
- Bracelets: $80 – $1,000+
- Custom Pieces: $200 – $2,000+
Iceclique Customer Reviews Across Platforms
Iceclique has 60 reviews with an average rating of 4.6 on Trustpilot. It has Excellent reviews on Trustpilot.
Iceclique has only 35 reviews with an average rating 2.3 on PissedConsumer.
Iceclique has a average trust score of 90/100 indicating a legitimate and reliable business. It has a rating of 4.5/5 based on 101 reviews.
Customer's Feedback Summary
Pros:
- Excellent Custom Design Work: Many buyers rave about the quality and detail of custom pendants and chains, with pieces often exceeding expectations.
- Strong Aesthetic Appeal: The jewelry is flashy, well-crafted, and stylish, with customers reporting compliments and praise on the look and shine.
- Affordable Prices for the Look: Customers feel they’re getting high-end-looking pieces at prices that are significantly more affordable than real gold and diamonds.
- Warranty and Replacements: Positive reports mention that IceClique honors its 365-day warranty, replacing faded or defective pieces without hassle.
- Fast Turnaround on Custom Orders: Custom items are often delivered within 1–2 weeks, faster than many other custom jewelry brands.
Cons:
- Shipping & Tracking Issues: Some customers have dealt with lost packages, tracking numbers showing movement with no actual delivery, or long wait times.
- Overseas Operations (Despite U.S. Branding): A few reviewers noted that returns had to be shipped to the UK, despite the company marketing itself as U.S.-based, adding unexpected costs.
- Inconsistent Customer Support: While some had great experiences, others reported no responses to emails, no phone contact, and poor communication regarding issues.
- Product Durability Concerns: Complaints include stones falling out, bracelets being too small, and jewelry fading or breaking, particularly with frequent wear.
- Scam Allegations: A few reviewers labeled IceClique a scam due to missing deliveries, fake tracking updates, or low product quality not matching photos.
We give It 4.1 Stars out of 5 in Cross Platform Reviews.
Note: Reviews often come from dissatisfied customers, as they’re more motivated to leave feedback. Happy customers may not always review. So, while reviews give an estimate of a company’s service and product, they may not fully represent the overall satisfaction.
Iceclique Social Media & Contacts
Iceclique has 134k followers and 4,464 post on Instagram. IceClique actively engages its audience on Instagram.
Iceclique has around 82k followers and 76k likes on Facebook. They post regularly showcasing new collections and styling tips.
We give It 3.8 Stars out of 5 in Social Media Presence & Engagement
Note: Their social media handles are active and engaging, which is a positive sign for jewelry buyers. It indicates they are responsive and maintain a strong online presence, making it easier for customers to interact with the brand.
Pricing & Value for Money
Pricing
Affordable: $50 – $200
Mid-Range: $200 – $600
Premium/Custom: $600 – $2,000+
Value For Money
IceClique emphasizes delivering high-quality jewelry at competitive prices. By streamlining their shipping, manufacturing, and design processes, they aim to offer products that build customer loyalty through quality and affordability.
Discount Coupons and Promotions
The company frequently offers site-wide sales, with discounts ranging from 50% to 70% off. Customers can subscribe to their newsletter for special offers, free giveaways, and exclusive deals.
We give It 4.3 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Iceclique
1. What materials are used in Iceclique Jewelry?
Iceclique Jewelry typically uses high-quality materials such as sterling silver, 14k gold, platinum, and gemstones. Some pieces may also feature gold plating or silver plating.
2. How can I care for my Iceclique Jewelry?
To maintain the quality and shine of your jewelry, it’s recommended to keep it away from chemicals, perfumes, and moisture. Clean with a soft cloth and store in a dry, cool place.
3. Do you offer custom jewelry designs?
Yes, Iceclique Jewelry offers custom designs. You can work with the team to create personalized pieces tailored to your preferences.
4. How long will it take to receive my order?
Delivery time depends on the location and type of jewelry. For most orders, shipping takes 5-7 business days. Custom pieces may take longer.
5. Do you offer international shipping?
Yes, Iceclique Jewelry offers international shipping to several countries. Shipping costs and delivery times may vary.
6. What is your return/exchange policy?
Iceclique Jewelry typically offers returns or exchanges within a specified period (e.g., 30 days) from the date of purchase. Make sure to check their official policy for details.
7. Are there any warranties for your jewelry?
Yes, Iceclique Jewelry may offer warranties on their products, especially for items like custom pieces or higher-end jewelry. Be sure to inquire about the details at the time of purchase.
8. How do I know my ring size?
Iceclique Jewelry provides a ring size guide on their website. Alternatively, you can visit a local jeweler for an accurate measurement.
9. Do you offer gift wrapping or packaging?
Yes, Iceclique Jewelry offers premium gift wrapping services. It’s a great option for special occasions.
10. Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking number to monitor your package’s journey.
Conclusion
Iceclique is a jewelry line that focuses on stylish, hip-hop-style accessories, such as iced-out chains, pendants, rings, and bracelets. The brand is designed to provide fashionable, attention-grabbing styles at a budget-friendly price, and thus it’s a favorite among individuals who wish to get the look of being bold and lavish without having to break the bank.
Customer feedback on platforms such as Trustpilot, Sitejabber, and Instagram is varied. Some customers love the brand’s gaudy designs and affordable prices, for which it makes a suitable substitute for expensive jewelers. Others have been critical, expressing concern at the quality that sometimes fades, tarnishes, or loses stones as time passes. Shipping and customer support experiences also seem to be uneven, with some customers experiencing delays or having trouble getting back from the support team.
Iceclique has an active social media presence, displaying its new designs and interacting with its followers through influencer partnerships and promotions. Regular discounts and special promotions make its products even more attractive to value-conscious consumers.
At JewellersReviews, we give impartial and thorough reviews to enable consumers to make informed jewelry buys. Iceclique is a decent choice for consumers looking for affordable, trendy jewelry, but shoppers need to carefully weigh material quality and durability before they buy.
We give It 4 Stars out of 5 as Overall Ratings.
Have you ever tried Iceclique? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!