Drawelry Overview
Drawelry is an online jewelry retailer specializing in personalized jewelry, including custom name necklaces, engraved rings, photo pendants, and bracelets. The brand markets itself as an affordable option for customized jewelry gifts, catering to customers looking for sentimental and unique jewelry pieces.
While Drawelry’s jewelry is budget-friendly, customer reviews are mixed, with some praising the designs and pricing, while others report concerns about shipping delays, product quality, and customer service.
Company Background
Drawelry operates as an online-only store, primarily selling through its official website and social media channels. The company offers custom engraving, nameplate jewelry, and photo jewelry, making it a popular choice for personalized gifts.However, Drawelry’s ownership and business location are not clearly disclosed, which raises concerns about transparency and trustworthiness.
Product Range
- Name Necklaces – Custom name and initial necklaces in various fonts and designs.
- Photo Jewelry – Lockets and pendants featuring engraved or printed photos.
- Engraved Rings – Name and message engravings on rings for couples and families.
- Bracelets & Bangles – Personalized charm bracelets and custom cuff bracelets.
- Earrings & Keychains – Small personalized accessories.
Metals Used
- Stainless Steel – Common in name necklaces and bracelets.
- Sterling Silver (925 Silver-Plated) – Used in select products, but not all are solid silver.
- Gold & Rose Gold Plating – Offers a stylish look but may fade over time.
Stones Used
- Cubic Zirconia (CZ) – Used as a diamond alternative in rings and pendants.
- Synthetic & Glass Stones – Found in budget-friendly gemstone jewelry.
Price Range
Based on the available information, their jewelry prices typically range from approximately $19.95 to $47.95.
Drawelry Customer Reviews Across Platforms
Drawewlry has 597 reviews with an average of 4.0 on Trustpilot. It has mixed reviews on Trustpilot, with praises for customer service and design versatility, while some criticize product durability.
Drawelry has a low trust score of 1/100 indicating a legitimate and reliable business. It has a rating of 3.5/5 based on 3922 reviews.
Customer's Feedback Summary
Pros:
- Customization Options: Many customers enjoy the ability to personalize their orders, choosing custom elements for jewelry and gifts.
- Affordable Prices: The brand offers budget-friendly prices for customized jewelry.
- Responsive Customer Support (at times): Some buyers mention quick email responses and helpful assistance, especially when tracking orders or addressing concerns.
- Exciting Gift Options: Several customers mention their personalized gifts were well-received and cherished by loved ones.
Cons:
- Extremely Long Shipping Delays: Many orders, especially for holidays (Christmas, Valentine’s Day), were significantly delayed or arrived well past the expected delivery date.
- Poor Communication & Customer Service: Customers frequently complain about slow or non-existent responses when trying to get updates on their orders. Some say Drawelry provides generic, automated responses without real solutions.
- Quality Issues: Some buyers received faded, defective, or missing details in their orders. Projection jewelry, in particular, has been reported as not working as advertised.
- Harsh Return Policy: The refund policy is strict, with 50% restocking fees and customers needing to pay for return shipping even if the issue is due to a company error.
- Scam Concerns: A few customers believe Drawelry might not be a legitimate company due to difficulties receiving orders and issues with tracking shipments.
We give It 3.9 Stars out of 5 in Cross Platform Reviews.
Note: Most online reviews tend to be from dissatisfied customers, as people are more likely to share negative experiences than positive ones. Satisfied buyers often don’t leave reviews unless they have an exceptionally good experience. However, while these reviews may not give a complete picture, they can still provide a general idea of a company’s service and product quality.
Drawelry Social Media & Contacts
Drawelry has 74.8k followers on Instagram. Drawwelry actively engages its audience on Instagram.
Gorjana has around 124k followers and 116k likes on Facebook. They post regularly showcasing new collections and styling tips.
We give It 3.5 Stars out of 5 in Social Media Presence & Engagement.
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
- Name Necklaces: $20 – $80+
- Engraved Rings: $15 – $60+
- Photo Jewelry: $30 – $100+
- Bracelets & Bangles: $10 – $50+
- Earrings & Accessories: $10 – $40+
Value For Money
✔ Affordable pricing for custom jewelry, making it a great gift option.
✔ Wide variety of engraving, photo jewelry, and nameplate designs.
✔ Frequent discounts and promotional offers make it even more cost-effective.
✖ Metal plating (gold, silver) may wear off over time, leading to tarnishing.
✖ Some customers report that engravings are not always deep or high-quality.
✖ Jewelry may feel lightweight and less durable compared to fine jewelry brands.
Discount Coupons and Promotions
- First-time buyer discounts via email sign-up.
- 15% off with code “IG15” (Instagram promotion).
- Holiday sales (Christmas, Valentine’s Day, Mother’s Day, etc.).
- Bundle discounts for multiple purchases.
We give It 3.6 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Drawelry
1. Is Drawelry Jewelry legit?
Yes, Drawelry is a legitimate online store, but customer experiences vary. Some customers receive their orders without issues, while others report problems with quality, shipping, or customer service.
2. Where is Drawelry located?
Drawelry’s location is not clearly disclosed, but many reports suggest it operates from China.
3. Where does Drawelry ship from?
Orders are shipped from international warehouses, with estimated delivery times of 2-4 weeks.
4. How long does Drawelry take to ship?
- Standard Orders: 10-20 business days.
- Customized Orders: Up to 4 weeks.
- Expedited Shipping: Available for additional cost.
5. What materials does Drawelry use?
Drawelry primarily uses stainless steel, sterling silver plating, and gold plating with cubic zirconia stones.
6. Does Drawelry sell real gold and diamonds?
No, Drawelry’s jewelry is fashion jewelry and does not include solid gold or real diamonds.
7. What is Drawelry’s return policy?
Drawelry offers a 30-day return policy, but personalized items are often non-refundable. Some customers report difficulties getting refunds.
8. Does Drawelry Jewelry tarnish?
Yes, gold-plated and silver-plated pieces may tarnish over time, especially with daily wear.
9. Is Drawelry good for everyday wear?
Drawelry’s jewelry is best for occasional wear, as plated metals may fade over time.
10. Does Drawelry offer financing?
No, Drawelry does not currently offer installment payment options.
Conclusion
Drawelry provides an extensive collection of customized jewelry at affordable prices, which makes it a preferable choice for customers seeking bespoke items. Customer reviews on various websites, such as Trustpilot, Sitejabber, and Reddit, however, provide a varied image. While there are customers who like the cost-effectiveness and originality of the designs, others complain about product quality issues, late shipment, and poor customer support. Problems like receipt of wrong or faulty products and difficulty in the processing of refunds have been flagged in several reviews.
Pricing and value for money-wise, Drawelry is a budget-friendly option, usually undercutting premium personalized jewelry companies. Yet, some consumers perceive that the cheaper prices are at the cost of durability and workmanship. Numerous reviews indicate that the jewelry is not durable enough in the long run, especially for plated pieces or detailed engravings.
Drawelry is quite active on social media websites such as Instagram and Facebook, where they promote their designs and sales. They give a lot of promotions and discount deals, ranging from seasonal offers and sitewide percentage offs, making their jewelry even cheaper. Potential consumers are, however, advised to examine carefully the return policy and customers’ feedback prior to a purchase, given that some users have complained about problems in return and exchange.
At JewellersReviews, we make every effort to give you genuine and comprehensive reviews of brands such as Drawelry to assist you in making the right jewelry buying decision. Stop by our site to view comprehensive customer reviews, expert reviews, and all the information you need before purchasing from any jewelry brand.
We give It 3.9 Stars out of 5 as Overall Ratings.
Have you ever tried Drawelry? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!