Circa Jewels Overview
CIRCA is a leading international buyer of pre-owned fine jewelry, diamonds, and luxury watches. Established in 2000, the company has redefined the experience of selling jewelry by combining renowned expertise and discreet service with immediate payment.
Company Background
Founded in 2000, CIRCA has grown over the past two decades to become one of the most trusted buyers in the luxury jewelry market. The company has expanded its global and online services, employing and training some of the world’s top jewelry and watch experts, and utilizing real-time market data to offer clients the best possible service and prices.
Product Range
While CIRCA specializes in purchasing pre-owned luxury items, they also offer a curated selection of fine jewelry and watches for sale. Their inventory includes pieces from renowned brands and designers, catering to clients seeking high-quality, authenticated luxury items.
Metals Used
- Gold: Yellow, white, and rose gold in various karats.
- Platinum: Known for its durability and luster.
- Sterling Silver: High-quality silver pieces.
Stones Used
- Diamonds: Of various cuts, clarities, and carat weights.
- Colored Gemstones: Including sapphires, rubies, emeralds, and more.
Price Range
Diamonds:
Small/Lower Quality: $100 – $5,000
1-3 Carats, High Quality: $5,000 – $50,000+
5+ Carats, Large Diamonds: $50,000 – $500,000+
Luxury Watches:
Entry-Level: $3,000 – $10,000
High-End: $10,000 – $50,000
Rare/Limited Editions: $50,000 – $500,000+
Estate Jewelry:
Lower-End: $100 – $5,000
Designer (Cartier, Tiffany, etc.): $2,000 – $100,000+
Vintage/Antique: $1,000 – $50,000+
Gold and Precious Metals:
Gold Jewelry (10g): $400 – $1,000
Platinum Jewelry (10g): $500 – $2,000
Factors Affecting Pricing:
Condition, Brand, Rarity, and Market Trends.
Circa Jewels Customer Reviews Across Platforms
Circa Jewels has 556 reviews with a 4.7 average rating on Trustpilot. It has excellent reviews on Trustpilot.
Circa Jewels has a only of 11 reviews on Virtuous Reviews. It like #83 in USA #28 in Chicago.
There are only 19 reviews and a 2.6 average rating of Circa Jewels on GLASSDOOR.
Circa Jewels has a high trust score of 100 indicating a legitimate and reliable business. It has a rating of 4.7/5 based on 533 reviews.
Customer's Feedback Summary
Pros:
✅ Professional & Knowledgeable Staff:
- Many customers praised Circa’s staff for being courteous, knowledgeable, and professional.
- Representatives like Kendra, Claire, Hilary, and Jeffrey were mentioned for going above and beyond to assist customers.
- Clear explanations were given about jewelry appraisals and valuations.
✅ Fair & Transparent Pricing:
- Many users appreciated Circa’s detailed and honest evaluations.
- Customers felt they received fair offers for their jewelry, often better than competitors.
- The company explained the pricing breakdown for luxury items like Rolex watches and diamond jewelry.
✅ Convenient & Elegant Locations:
- Circa’s offices in Beverly Hills, Newport Beach, and Aventura were described as luxurious and welcoming.
- Appointments were well-organized and punctual, ensuring a smooth process.
✅ Efficient & Secure Payment Process:
- Customers reported quick and hassle-free payments after selling their jewelry.
- The company provided detailed documentation and secure payment confirmations.
✅ Great Customer Service & Experience:
- Many customers felt valued and respected throughout the process.
- The team was patient, kind, and understanding, especially when dealing with sentimental jewelry.
- Some mentioned Circa helped make difficult decisions easier by offering emotional support.
Cons:
❌ Inconsistent Buying Offers:
- Some customers were disappointed when Circa declined to buy their jewelry, despite listing brand-name pieces as accepted.
- One customer mentioned they were rejected without explanation but were still encouraged to bring in more jewelry.
❌ Delayed Responses & Lack of Follow-Up:
- A few customers complained about delays in communication.
- Some expected a faster evaluation process but had to follow up multiple times.
❌ Some Offers Were Below Expectations:
- A few customers mentioned that while the service was professional, the offers were lower than expected.
- However, some still felt the offer was fair based on market conditions.
❌ Limited Scope of Accepted Jewelry:
- Some customers expected Circa to accept all luxury jewelry brands, but the company declined certain pieces.
- If the jewelry didn’t meet Circa’s buying criteria, it was rejected even if it had brand certification.
We give It 4.6 Stars out of 5 in Cross Platform Reviews.
Note: It’s important to keep in mind that most reviews on platforms tend to come from frustrated customers, while satisfied ones often don’t take the time to leave feedback. However, even though these reviews might be skewed towards negativity, they can still offer valuable insights and give you a general sense of the company’s products and services.
Circa Jewels Social Media & Contacts
Circa Jewels has 32.9k followers and 1,559 posts on Instagram. Circa Jewels actively engages its audience on Instagram.
Circa Jewels has around 88k followers and 88k likes on Facebook. They post regularly showcasing new collections and styling tips.
Circa Jewels has 6k Followers and 51-200 employee on LinkedIn.
YouTube
Circa Jewels has 67 subscribers and 37 videos on youtube.
We give It 3.4 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Diamonds:
- Circa evaluates diamonds based on the 4 Cs (Cut, Clarity, Color, Carat weight) and current market conditions.
- Higher-quality diamonds (e.g., GIA-certified, excellent cut and clarity) tend to fetch higher offers.
Luxury Watches:
- The value is determined by brand, condition, model, and rarity. Watches like Rolex, Patek Philippe, and Audemars Piguet can yield higher prices, particularly if they are limited editions or come with original packaging and certificates.
Estate Jewelry:
- Offers depend on the brand, designer, materials used (gold, platinum, gemstones), and the item’s condition. Well-known designer pieces like Tiffany or Cartier can fetch higher prices.
Gold and Precious Metals:
- The price is based on the current market value of gold or platinum and the weight of the jewelry. Circa will weigh and assess the purity to determine the price.
Value For Money
Clients appreciate CIRCA’s transparent and professional approach, ensuring they receive fair value for their items. The company’s reputation for integrity and expertise adds to the overall value proposition for those looking to sell or purchase luxury jewelry.
Discount Coupons and Promotions
CIRCA focuses on providing fair market value for luxury items and does not typically offer discount coupons or promotions. Their business model centers on transparent pricing without the need for promotional incentives.
We give It 4.2 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Circa Jewels
1. How does the selling process work at CIRCA?
Clients can schedule an appointment at one of CIRCA’s global locations or opt for a secure online process. Items are evaluated by experts, and an offer is made without any fees or commissions. Upon acceptance, immediate payment is provided.
2. What items does CIRCA purchase?
CIRCA buys fine jewelry, diamonds, and luxury watches from various brands and designers.
3. Is my jewelry safe during the evaluation process?
Yes, CIRCA ensures all items are handled with the utmost care and security throughout the evaluation process.
circajewels.com
4. Do I need an appointment to sell my jewelry?
While walk-ins may be accommodated, it is recommended to schedule an appointment to ensure a dedicated expert is available for your evaluation.
5. How is the value of my jewelry determined?
CIRCA’s experts assess factors such as brand, materials, condition, and current market demand to determine the value of each piece.
6. Is there any cost to get an appraisal?
No, appraisals are free. You can meet with an expert for a no-obligation assessment of your items.
7. Will I receive a higher price than I would selling to a jeweler?
While Circa offers competitive prices, the amount offered may be lower than the resale value, as they intend to resell the items at a profit.
8. Are there any hidden fees or commissions?
No, Circa does not charge any fees or commissions for selling items. They provide you with the full amount for your items.
9. Can I sell my items online or do I need to visit in person?
While Circa prefers in-person appointments, you can contact them to inquire about selling online, depending on your location.
10. What if I’m not satisfied with the offer?
The appraisal and offer process is free and without obligation. If you choose not to sell, there is no charge, and you are free to explore other options.
Conclusion
Circa Jewels is a prominent brand in luxury jewelry resale business, dealing exclusively in the resale of pre-owned fine jewelry, diamonds, and watches. Customers like the professionalism of the brand in assessing and buying high-quality pieces, as many sellers reported reasonable price quotations and an efficient selling process. The company’s professional reputation and transparency contribute towards its credibility as a go-to option for luxury jewelry sellers to sell their jewels with confidence.
Yet, customer feedback on various platforms shows a mixed bag of experiences. While most sellers are content with the reviews and payment process, others complain that the offers made for their jewelry are less than anticipated. Some customers have also complained that pricing on resale items may not always be the best market value. There are also occasional complaints about communication delays and the overall transaction time.
Circa Jewels maintains a strong web presence and directly interacts with customers on its website and social media. Although the brand does not emphasize in-store discount or promotional activity, its knowledge of the secondary market places it in a good position to be of value to consumers wishing to purchase or sell high-end jewelry.
At JewellersReviews, we offer genuine and thorough reviews of jewelry brands such as Circa Jewels, so you can explore the resale market with confidence. Through the evaluation of customer reviews, pricing models, and quality of service, we give you all the facts to make a well-informed choice.
We give It 4.6 Stars out of 5 as Overall Ratings.
Have you ever tried Circa Jewels? We’d love to hear about your experiences or answer any questions you might have in the comments below. Let’s share our thoughts and help others get a better understanding too! better informed!