Beaverbrooks Overview
Beaverbrooks is a long-established British jeweller, founded in 1919. With over 80 stores across the UK, it has built a reputation for exceptional quality, honest service, and elegant designs. The company offers a wide selection of fine jewellery and luxury watches from renowned brands like TAG Heuer, OMEGA, and Gucci. Their pieces feature precious metals such as gold, platinum, and sterling silver, with ethically sourced diamonds and gemstones. Whether you’re looking for engagement rings or everyday jewellery, Beaverbrooks caters to various styles and budgets. Their prices range from affordable to high-end, ensuring something for everyone. Known for charitable giving and award-winning customer service, Beaverbrooks is a trusted name in the UK jewellery market.
Company Background
Beaverbrooks was founded in 1919 by three Adlestone brothers in Belfast. Over the years, it has grown into one of the UK’s most respected family-owned jewellers. Headquartered in St Annes on Sea, the company operates more than 80 stores nationwide. Despite its growth, Beaverbrooks remains privately owned and managed with strong family values. Anna Blackburn, the current Managing Director, made history as the first non-family member to hold the position. The company is regularly recognised for its excellent workplace culture and outstanding customer service. It has been named in “The Sunday Times 100 Best Companies to Work For” numerous times. Alongside business success, Beaverbrooks is also known for its charitable efforts, donating a share of profits annually.
Product Range
- Engagement Rings & Wedding Bands: Various styles, including solitaire, halo, and vintage designs.
- Earrings: Studs, hoops, drop earrings, and statement pieces in gold and silver.
- Necklaces & Pendants: From delicate chains to bold statement necklaces.
- Bracelets: Bangles, charm bracelets, and cuffs for all occasions.
- Watches: Luxury and designer watches from OMEGA, TAG Heuer, Gucci, and more.
Metals Used
Their jewellery is crafted from high-quality metals such as white gold, yellow gold, rose gold, platinum, and sterling silver. These metals are selected for their durability, beauty, and lasting value. Beaverbrooks ensures each piece is made with precision and care, reflecting timeless style and quality.
Stones Used
Beaverbrooks uses a variety of stones, including diamonds, sapphires, emeralds, rubies, and cubic zirconia. Every gemstone is carefully chosen for brilliance, cut, and clarity. Diamonds are often certified and ethically sourced. Their vibrant and classic stone choices suit all styles, from minimal to luxurious.
Price Range
Beaverbrooks caters to a broad audience with prices ranging from £29 for simple jewellery sets to over £5,000 for luxury watches and high-end pieces. This wide pricing spectrum ensures accessibility for various budgets, whether customers are seeking affordable gifts or investing in premium jewellery. Regular promotions and financing options further enhance affordability, making quality jewellery attainable for many.
Beaverbrooks Customer Reviews Across Platforms
Beaverbrooks has 9847 reviews with rating of 4.6 on Trustpilot. It has excellent reviews on Trustpilot, with praises for customer service and design versatility, product durability.
Customer's Feedback Summary
Pros:
- Staff are praised for their friendliness and helpfulness.
- Customers appreciate the variety of jewellery and watch options.
- Items are noted for their craftsmanship and durability.
- The purchasing process is described as smooth and enjoyable.
- Long-standing reputation adds to customer confidence.
Cons:
- Some customers feel prices are higher compared to competitors.
- Occasional promotions may not meet all customers’ expectations.
- Certain items may be out of stock or limited in size options.
- Some products, like earrings, have specific return conditions.
- Closure of some physical stores has disappointed local customers.
We give It 4.2 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Beaverbrooks Social Media & Contacts
Beaverbrooks has 33.3k followers on Instagram. They actively engages its audience on Instagram.
Beaverbrooks has around 117k followers and 116k likes on Facebook. They post regularly showcasing new collections and styling tips.
On Twitter, Beaverbrooks has 14.3k followers.
We give It 3.5 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Beaverbrooks offers jewellery and watches across various price points, catering to different budgets. While some items are considered premium-priced, the quality and brand reputation often justify the cost. Customers can find pieces ranging from affordable to luxury segments. Regular sales and promotions provide opportunities for savings, making high-quality jewellery more accessible. The company also offers financing options, allowing customers to spread the cost over time. Overall, Beaverbrooks’ pricing reflects its commitment to quality and customer satisfaction.
Value For Money
Customers generally find value in the quality and design of Beaverbrooks’ products. The brand’s commitment to craftsmanship and customer service enhances the overall purchasing experience. While some items may be priced higher than competitors, the durability and timeless appeal of the jewellery often justify the investment. The availability of promotions and financing options further adds to the perceived value. Beaverbrooks’ strong reputation and customer loyalty indicate a high level of satisfaction with the value offered.
Discount Coupons and Promotions
Beaverbrooks regularly has discount coupons and special deals to make their jewelry even more affordable. Some of the common ways to save include:
Spend & Save Offers: Use code SAVE50 to get £50 off when you spend £250, or SAVE300 for £300 off when you spend £1,500 on jewellery and diamonds.
£100 Off Your Next Purchase: Purchase any diamond ring and receive a £100 off voucher for your next purchase of £500 or more on Beaverbrooks diamonds and jewellery.
Free Gift Cards with Luxury Watch Purchases: Receive a free gift card worth up to £350 when you purchase selected full-priced luxury watches. The value of the gift card depends on the watch price: £150 for watches £1,000–£1,999.99, £250 for £2,000–£4,999.99, and £350 for £5,000 and above.
Proposal Ring Offer: Buy a proposal ring under £125 and get the cost deducted from your engagement ring purchase. Terms and conditions apply.
Beaverbrooks Club Membership: Sign up for The Beaverbrooks Club to receive exclusive offers, birthday treats, and early access to promotions.
We give It 3.8 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Beaverbrooks
1. Can I return earrings purchased from Beaverbrooks?
Yes, unworn earrings can be returned within 30 days with proof of purchase and original packaging.
2. Does Beaverbrooks offer interest-free credit?
Yes, they provide up to 3 years of interest-free credit on selected items.
3. Are Beaverbrooks’ diamonds certified?
Beaverbrooks ensures their diamonds meet high-quality standards, though specific certification details should be confirmed per item.
4. Can I use gift cards online?
Yes, Beaverbrooks gift cards can be redeemed online by entering the card number and PIN at checkout.
5. Does Beaverbrooks offer a price match guarantee?
Yes, they have a price promise to match lower prices found on identical items from other retailers.
6. How can I contact Beaverbrooks customer service?
You can reach them via live chat, email, or by calling 0800 169 2329.
7. Are there any discounts for NHS staff?
Currently, there is no specific NHS discount, but previous offers have included £30 off orders over £200.
8. Does Beaverbrooks sell pre-owned watches?
Yes, they offer a selection of pre-owned Swiss watches both in-store and online.
9. What is Beaverbrooks’ return policy?
Items can be returned within 30 days if they are unworn and accompanied by proof of purchase.
10. Does Beaverbrooks support any charities?
Yes, they donate 20% of retained profits annually to various charities and communities.
Conclusion
Beaverbrooks has proven itself as a trusted name in the UK jewellery market. With over a century of experience, it blends tradition with modern style. The company’s family-owned roots show in its dedication to quality and customer care. Shoppers can expect a wide variety of jewellery and watches to suit different tastes and budgets. Their products feature high-quality metals and ethically sourced stones, adding to their appeal.
Customer reviews often praise Beaverbrooks for excellent service, knowledgeable staff, and fair pricing. The flexible payment options and frequent promotions make luxury pieces more accessible. While some customers note occasional delivery delays or limited online stock, the overall feedback remains positive. Beaverbrooks’ commitment to charitable causes and ethical business adds to its reputation.
Whether buying an engagement ring or a gift, Beaverbrooks offers confidence and style. The brand’s balance of classic and contemporary designs makes it easy to find meaningful jewellery. Their in-store and online experience is smooth and customer-focused. For anyone seeking quality, variety, and trustworthy service, Beaverbrooks is a solid choice. It remains one of Britain’s favourite jewellers, blending heritage with innovation for over 100 years.
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We give It 4 Stars out of 5 as Overall Ratings.
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