Abbott Lyon Jewellery Overview
Abbott Lyon is a British jewelry company established in 2015 by Jezz and Asha Skelton. The firm is focused on customized, affordable luxury jewelry that aims to commemorate individuality and occasion. Abbott Lyon offers name necklaces, birthstone jewelry, and engraved accessories, all made to provide a personal touch. Abbott Lyon has become popular through celebrity and influencer collaborations, making it reach the international market. The brand focuses on quality, providing a two-year guarantee and water-resistant designs to make their jewelry long-lasting. With an eye on consumer satisfaction, Abbott Lyon remains at the forefront of innovation in the world of personalized jewelry.
Company Background
Abbott Lyon was founded in 2015 in Bath, England, with the vision of designing high-quality, customized jewelry at affordable prices. Creators Jezz and Asha Skelton merged their skills in fashion and business to create a brand that appeals to today’s consumers looking for meaningful accessories. The company’s focus on craftsmanship and customer service has been its growth driver, with the firm having recorded a turnover of £44.6 million in the March 2024 financial year, with plans to hit £50 million in 2025. Abbott Lyon’s success is also supported by smart partnerships and a robust online presence.
Company Information Service
Product Range
Abbott Lyon provides a wide range of personalized jewelry items like necklaces, bracelets, rings, and earrings. Their lines include customizable elements like name engravings, birthstones, and initials, suitable for different occasions such as birthdays, anniversaries, and weddings. The company also offers matching sets and gift sets, making gifting easier.
Metals Used
The company uses high-quality materials, such as 18K gold-plated, rose gold-plated, and silver-plated metals on a long-lasting base. The jewelry is made to be waterproof and resistant to tarnishing, making it durable and wearable on a daily basis.
Stones Used
Abbott Lyon uses cubic zirconia stones in their products, providing a shiny, diamond-like look at an economical price. Cubic zirconia stones are utilized in several items, such as rings, earrings, and necklaces, to provide elegance and sophistication.
Price Range
Abbott Lyon jewellery typically ranges from £38 to £89. Here’s a quick breakdown:
- Necklaces: £49–£89
- Bracelets: £49–£89
- Rings: £38–£59
- Earrings: £49–£59
Abbott Lyon Jewellery Customer Reviews Across Platforms
Abbott Lyon Jewellery has 21,619 reviews with an average rating of 4.5 on Trustpilot. It has Excellent reviews on Trustpilot, with praises for customer service and design versatility.
Abbott Lyon Jewellery has a total of 65,950 reviews on Abbott Lyon Jewellery with an best rating of 4.7
Abbott Lyon Jewellery has a total of 10,423 reviews on Reviews.io with an average rating of 4.2
Redditors generally praise Abbott Lyon Jewellery for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its gold-plated pieces for daily wear.
Abbott Lyon Jewellery has a high trust score of 100 indicating a legitimate and reliable business. It has a rating of 4.5/5 based on 40,404 reviews.
Customer's Feedback Summary
Pros:
- Stunning & Elegant Designs: Most customers compliment the jewellery as being exquisite, elegant, and distinctive, with a contemporary but classic look.
- Excellent Quality for the Price: The items tend to be well-crafted and long-lasting, with several reviews indicating that they do not tarnish despite frequent use.
- Great Customer Service: Quick, courteous, and problem-solving service is often cited, even in instances involving returns or problems with the product.
- Quick Delivery: Many customers mentioned fast shipping, even next-day shipping in some cases.
- Personalisation Options: They provide custom and personalized items, that were appreciated as thoughtful and meaningful gifts by the customers.
- Attractive Packaging: The items come packaged in lovely boxes with goodies such as polishing cloths—making the gift-giving experience even more special.
- Trustworthy Brand Reputation: Mostly 5-star ratings and a returning customer base make most individuals feel comfortable making recommendations for the brand.
Cons:
- Issues With Personalised Items: At least one customer complained about a personalised name necklace having badly readable engraving and which couldn’t be returned, which was frustrating.
- Sizing Inconveniences: A couple of buyers complained about needing to exchange for alternative sizes, which, as processed, added additional steps.
- Occasional Product Faults: Some items (e.g., earrings or clasps) were delivered with faults, although customer service tended to sort things out quickly.
- Options for Certain Products: One commenter remarked that it was “difficult to track down” certain pieces (such as anklets) from other designers, implying that low-key Abbott Lyon may not carry the broadest selection, although they were among the few to carry that particular item.
- No Refunds on Personalised Items: As is to be expected, personalised jewellery cannot be returned, which can be disappointing if something doesn’t quite live up to expectations.
We give It 4.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Abbott Lyon Jewellery Social Media & Contacts
Abbott Lyon has 819k followers and 6,464 post on Instagram. Abbott Lyon actively engages its audience on Instagram.
Abbott Lyon Jewellery has around 1.8k followers and 1.7k likes on Facebook. They post regularly showcasing new collections and styling tips.
Abbott Lyon has 5k followers and 145 post on Pinterest.
YouTube
Abbott Lyon Jewellery has 281 subscribers and 186 videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 3.8 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Abbott Lyon’s pricing strategy offers accessible luxury, making personalized jewelry attainable for a broad audience. Their products are competitively priced, with frequent promotions and discounts enhancing affordability. The brand’s transparent pricing and value-driven offerings appeal to customers seeking meaningful gifts without a hefty price tag.
Value For Money
The company extends value through its blend of fashion-forward designs, personalization, and material quality. Although some customers have complained about service and durability, most believe that the overall package justifies the cost. The two-year warranty and waterproof functionality add to the value perceived.
Discount Coupons and Promotions
Abbott Lyon frequently provides discounts and promo codes. For example, patrons can get 15% off orders worth more than £79 by applying the code “TAKE15”. The company also offers special offers by way of their newsletter and end-of-season sales, making it even more affordable for consumers.
We give It 4.6 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Abbott Lyon Jewellery
1. Does Abbott Lyon ship internationally?
Yes, Abbott Lyon does ship internationally, with the delivery time and price dependent on the location.
2. Can I return customized items?
Personalized products are usually non-returnable except in the event of a fault. It’s advisable to check the return policy before buying customized items.
3. How long does it take for delivery?
Standard delivery normally takes 3-5 working days in the UK. International delivery times can differ.
4. Is the jewelry waterproof?
Yes, Abbott Lyon’s jewelry is waterproof and resistant to tarnish, perfect for regular wear.
5. What materials are used in the jewelry?
The brand incorporates 18K gold-plated, rose gold-plated, and silver-plated metals over a hard-wearing base, in addition to cubic zirconia stones.
6. Does Abbott Lyon provide a warranty?
Yes, the products have a two-year manufacturing defect warranty.
7. Can I track my purchase?
Yes, customers are provided with tracking details upon dispatch of their order.
8. Are there celebrity collaborations?
Abbott Lyon has partnered with different celebrities, such as Stacey Solomon and Molly Smith, providing bespoke collections .
9. How do I get help from customer services?
Customers can contact them using the contact form on the Abbott Lyon website. Response times can take longer.
10. Does Abbott Lyon provide gift packaging?
Yes, the company offers gift packaging, making the gift-giving experience more pleasant.
Conclusion
Abbott Lyon Jewellery has established itself as a leading brand for fashion-forward, personalized, and affordable luxury accessories. Having a robust presence throughout the UK and international fashion markets, the brand is well-reviewed on websites such as Trustpilot, Google Reviews, and Sitejabber, particularly for its personalized jewelry offerings, chic packaging, and fashionable designs. Shoppers especially enjoy the opportunity to customize necklaces, bracelets, and watches with initials, birthstones, and engravings—and therefore Abbott Lyon is a go-to for gift-giving. Some reviews note that, although jewelry is lovely and well-presented, durability may be inconsistent, particularly for everyday-wear items constructed of plated materials.
With regard to price, Abbott Lyon finds a middle ground between style and affordability. The majority of jewelry pieces fall between £30 and £100 ($40–$130), although watches and gift sets are more expensive. Although materials consist mainly of 18K gold or stainless steel plated with silver, the brand provides designer looks and feels at non-designer prices. It’s within reach for clientele who want style-conscious, customized jewelry without breaking the bank.
In terms of value for money, shoppers tend to compliment the brand’s high visual presence, premium packaging, and regular promotions that add to the purchase experience. Although the raw materials are not solid gold or precious stones, the mix of customization, gift-like appeal, and affordability provides equitable value—particularly for event-driven purchases such as birthdays, anniversaries, or bridesmaid gifts.
Abbott Lyon has developed a robust social media following, particularly on Instagram and TikTok, where it actively partners with influencers and presents its new releases. Their product content centers on authentic customer reviews, unboxings, and styling advice—creating a chic, aspirational atmosphere. The brand does especially well among millennials and Gen Z consumers interested in fashion-forward, adaptable jewelry with a high-end look.
In regard to promotions and discounts, Abbott Lyon prides itself on frequent and generous offers, such as sitewide sales (usually 20–30%), bundle deals, buy-one-get-one free, and free gifts. First-time shoppers usually get special codes, and holiday sales around occasions such as Valentine’s Day and Black Friday bring substantial value for price-sensitive customers.
Overall, Abbott Lyon Jewellery stands out as an excellent choice for consumers who want fashionable, customizable, and budget-friendly jewelry that exudes luxury. With its excellent online reputation, exceptionally giftable products, fashion-forward designs, and great promotion strategy, it is among the leading players in the fashion jewelry market. Although it does not match fine jewelers in long-term longevity, it is well-suited to provide beauty, customization, and value for both day-to-day use and special events.
We give It 4.3 Stars out of 5 as Overall Ratings.
Have you ever tried Abbott Lyon Jewellery? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!