FreshTrends Body Jewelry Overview
FreshTrends is a luxury body jewelry brand specializing in handcrafted, high-quality piercing jewelry made from solid 14k gold and platinum. With a focus on ethical sourcing and sustainable practices, FreshTrends offers a wide range of designs to cater to various piercing types and personal styles.
Company Background
Founded in 2003, FreshTrends has established itself as a reputable provider of artisan-crafted body jewelry. Headquartered in North Palm Beach, Florida, the company collaborates with skilled artisans in Los Angeles to produce its jewelry, emphasizing American craftsmanship and supporting local employment.
Product Range
Ear Piercings: Cartilage earrings, conch jewelry, daith jewelry, helix earrings, industrial barbells, rook earrings, tragus earrings, and more.
Nose Rings: Diamond nose rings, gemstone nose rings, charm nose rings, hoop nose rings, septum rings, and septum clickers.
Navel Rings: Diamond navel rings, classic belly rings, floating navel rings, statement navel rings, belly button hoops, and belly ring charms.
Other Piercings: Eyebrow, tongue, lip, nipple, and more.
Metals Used
FreshTrends primarily uses solid 14k gold and platinum (950) in their jewelry, ensuring durability and hypoallergenic properties. All materials are nickel-free, catering to individuals with sensitive skin.
Stones Used
Diamonds: Used in nose rings, navel rings, and other jewelry pieces.
Pearls: Featured in select designs.
Price Range
$30 to $500 for standard jewelry pieces (e.g., studs, rings, necklaces).
$500 to $2,000 or more for custom or high-quality items, especially those made of gold or platinum.
Special and unique pieces, like diamond or bespoke designs, could be priced even higher, depending on the materials and design complexity.
FreshTrends Body Jewelry Customer Reviews Across Platforms
Fresh Trends Body Jewelry has 36 reviews with an average rating 2.2 on Trustpilot. It has poor reviews on Trustpilot.
Fresh Trends Body Jewelry has only 62 reviews and 2.5 ratings on Reseller Rating
Reviews On TenereTeam
Fresh Trends Body Jewelry has a only 2 users and 4.0 rating on TenereTeam.
There is only 39 reviews, 2.5 rating and of 49% reviewers recommend Fresh Trends Body Jewelry on Sitejabber.
Redditors generally praise Fresh Trends Body Jewelry for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its gold-plated pieces for daily wear.
Fresh Trends Body Jewelry has a high trust score of 100 indicating a legitimate and reliable business. There is No review and rating.
Customer's Feedback Summary
Pros:
- Unique & Custom Designs: Customers appreciated the variety and uniqueness of jewelry styles, including hard-to-find pieces like subtle bezel diamond studs and intimate jewelry.
- Some High-Quality Pieces: A few customers mentioned the jewelry (once received) was beautiful, lightweight, and well-made, especially items in gold or platinum.
- Customization Services: The brand offers custom-made jewelry tailored to sizing and design preferences, which some users valued.
- Helpful Advisors (in rare cases): One reviewer highlighted a positive experience with a piercing advisor who helped them choose the right item.
- Packaging & Presentation: Some buyers received nicely wrapped packages, especially those who experienced no delivery hiccups.
Cons:
- Extremely Delayed Shipping: Many customers reported waiting 4–8 weeks or longer, even for small orders, with delays blamed on “quality checks” or vague production timelines.
- Poor Communication & Customer Service: Dozens of reviews mentioned ghosting, delayed replies, or conflicting messages from support. Many issues were only addressed after multiple follow-ups or public complaints.
- Cancellation Nearly Impossible: Multiple reviewers noted that they could not cancel their orders, even when requested within hours. They were told production had already started—yet products took weeks to ship, raising suspicions.
- Refund & Chargeback Nightmares: Many customers described refused refunds, mishandled chargebacks, and missing money—despite cancelled orders or faulty items.
- Questionable Quality & Authenticity: Several users raised concerns about the gold purity, poor soldering, prongs breaking, and tarnishing, which led them to doubt whether the products were truly 14k gold.
- No On-Site Reviews & Review Manipulation Concerns: Users noted the lack of transparency due to no review sections on product pages and claimed that negative reviews were ignored or deleted.
- Hidden/Additional Fees: Some customers reported surprise shipping or customs fees, even when items were marked as free shipping.
We give It 2.5 Stars out of 5 in Cross Platform Reviews.
Note: Reviews are often skewed by unhappy customers, as satisfied ones rarely leave feedback. While the negative reviews highlight significant issues, they may not fully reflect the overall customer experience. The actual satisfaction might be better, but the recurring problems noted suggest areas for improvement.
Fresh Trends Body Jewelry Social Media & Contacts
Fresh Trends Body Jewelry has 32k followers and 1,225 posts on Instagram.
YouTube
Fresh Trends Body Jewelry has 1.64k subscribers and 67 videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 3 Stars out of 5 in Social Media Presence & Engagement
Note: Fresh Trends Body Jewelry’s active and engaging social media is a good sign, showing reliability and building trust with potential buyers.
Pricing & Value for Money
Pricing
Custom Designs: Pricing for custom pieces is generally higher, and it depends on the materials (e.g., 14k gold, diamonds, platinum), design complexity, and size.
Standard Pieces: Prices for basic jewelry like earrings, nose rings, or small studs tend to be on the lower end of the spectrum, generally between $30 and $100.
High-End Jewelry: For pieces featuring higher quality metals like platinum or diamonds, prices can range from $200 to several thousand dollars.
Additional Fees: Some customers have reported hidden shipping or customs fees that might add to the total cost, especially for international orders.
Value For Money
Customer reviews indicate a positive perception of FreshTrends’ value for money. Many customers praise the quality, packaging, and service, stating that purchases are worth the investment. However, some reviews on platforms like Sitejabber express dissatisfaction, highlighting issues with product quality and customer service. Prospective buyers are encouraged to consider these mixed reviews when making purchasing decisions.
Discount Coupons and Promotions
Sitewide Sales: Occasional promotions such as 20% off sitewide with specific codes.
Email Subscription: Subscribers can enjoy 15% off their first order, along with special offers and updates on new arrivals.
We give It 2.5 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Fresh Tends Body Jewelry
1. Is FreshTrends’ jewelry hypoallergenic?
Yes, all jewelry is made from nickel-free materials, making them suitable for individuals with sensitive skin.
2. Does FreshTrends offer international shipping?
While specific details about international shipping are not provided, customers are encouraged to contact customer service for information regarding shipping options outside the U.S.
3. What is FreshTrends’ return policy?
For detailed information on returns and exchanges, customers should refer to the official website or contact customer service directly.
4. How can I contact FreshTrends’ customer service?
Customers can reach FreshTrends by texting (866) 698-9427, Monday through Friday, 10 am to 5 pm EST.
5. What types of jewelry does Fresh Trends offer?
Fresh Trends offers a wide variety of jewelry, including custom designs, subtle bezel diamond studs, intimate jewelry, and high-quality pieces in gold and platinum.
6. What is their return/refund policy?
There have been numerous reports of difficulty getting refunds or dealing with chargebacks, particularly for cancelled orders or faulty items.
7. Are there any hidden fees?
Some customers have reported surprise shipping or customs fees, even when items were marked as having free shipping.
8. Are there any ongoing promotions or discount codes?
FreshTrends occasionally offers promotions and discount codes. Customers can subscribe to the newsletter or visit the official website’s promotions page for the latest offers.
Conclusion
FreshTrends Body Jewelry is a reputable brand that offers high-quality, handcrafted body jewelry made from solid gold, platinum, and implant-grade materials. Customers often commend the brand for its longevity, hypoallergenicity, and exclusive designs, making it a preferred option for individuals with sensitive skin or for extended wear. The company’s focus on quality craftsmanship and safe piercing materials is reflected in the excellent reviews across the board.
But a few buyers have pointed out that FreshTrends’ high prices might be a bit steep for budget shoppers. Although the majority of customers feel the jewelry is worth the cost, there are a few who have complained about shipping time and longer delays in getting a response from customer service. Custom-made pieces and higher-end items take longer to deliver, something to keep in mind when shopping.
The brand is highly active on social media, posting new stock and interacting with its followers. FreshTrends also offers promotions and seasonal sales, which offer greater value to those who wish to invest in quality body jewelry at a discount.
At JewellersReviews, we seek to deliver honest and thorough insights into jewelry brands so buyers can make educated purchasing decisions. If you are considering FreshTrends, we suggest you search for discounted pieces during the seasonal sales and invest in platinum or solid gold pieces if you want the best long-term investment.
We give It 2.5 Stars out of 5 as Overall Ratings.
Have you ever purchased from Fresh Trends Body Jewelry? We’d love to hear about your experience or answer any questions you might have in the comments below. Let’s share our thoughts to help others make more informed decisions!