Hey Harper Jewelry Overview
Hey Harper is a jewelry company that is well known for waterproof and tarnish-proof jewelry that enables users to wear their accessories without worrying about water or sweat exposure. The company provides a wide variety of fashionable jewelry suitable for daily wear. It is Founded in 2018, the company’s vision is to democratize designer-quality jewelry, providing long-lasting yet fashionable accessories at affordable prices.
Company Background
Founded in 2018 and based in Lisbon, Portugal, Hey Harper emerged with the mission to provide high-quality, durable jewelry at accessible prices. The brand’s innovative approach led to the development of waterproof jewelry that maintains its luster over time.
Product Range
- Necklaces: From delicate chains to bold statement pieces.
- Earrings: Including hoops, studs, and drop designs.
- Rings: Featuring minimalist bands and intricate designs.
- Bracelets and Anklets: Offered in various styles suitable for layering or standalone wear.
Metals Used
The jewelry is crafted from stainless steel, known for its strength and durability. Each piece undergoes a Physical Vapor Deposition (PVD) coating process, which enhances its resistance to tarnishing and ensures a long-lasting finish.
Stones Used
While many designs focus on metalwork, some pieces incorporate synthetic stones to add color and variety to the collection.
Price Range
- Minimum Price: Around under $40 for simpler pieces like earrings or bracelets.
- Maximum Price: Up to $80+ for more intricate or premium designs, such as necklaces or sets.
Hey Harper Jewelry Customer Reviews Across Platforms
Hey Harper Jewelry has 1,489 reviews with 4.5 average rating on Trustpilot. It has mixed reviews on Trustpilot, with praises for customer service and design versatility, while some criticise product durability.
Hey Harper Jewelry has a high trust score of 100 indicating a legitimate and reliable business. It has a rating of 4.5/5 based on 1,409 reviews.
Redditors generally praise Hey Harper Jewelry for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its gold-plated pieces for daily wear.
Customer's Feedback Summary
Pros:
✅ Beautiful & Trendy Jewelry Designs:
- Many customers love Hey Harper’s modern and stylish designs.
- Jewelry is durable, elegant, and perfect for daily wear.
- The packaging and storage pouches are also well-received for their quality and presentation.
✅ Good Quality & Longevity (For Some):
- Several buyers reported that their pieces have lasted for years without tarnishing.
- A few customers mentioned that even after wearing jewelry daily, it still looked great.
- The brand offers a lifetime color warranty, meaning tarnished or faded jewelry can be replaced.
✅ Excellent Customer Service:
- Customer service is described as quick, responsive, and friendly.
- Many shoppers praised specific representatives (e.g., Janice, Augustus, Sebastian) for their helpfulness.
- Issues such as order mistakes, missing items, and exchanges were resolved efficiently.
✅ Fast & Reliable Shipping:
- Orders often arrive quickly, with some customers receiving their jewelry within a few days.
- Tracking details are provided via email, making it easy to monitor shipments.
✅ Easy Ordering Process:
- The website is user-friendly, making it simple to browse, select, and purchase items.
- The checkout process is smooth, and many buyers appreciated discount codes and promotions.
✅ Positive Return & Warranty Policy:
- Customers who had issues with tarnishing received free replacements under the lifetime color warranty.
- The company was able to look up past orders and sizes even for purchases made years ago.
- Returns and exchanges were processed efficiently for some buyers.
Cons:
❌ Inconsistent Quality & Tarnishing Issues:
- Some buyers reported that their jewelry tarnished or faded over time, despite being advertised as non-tarnish.
- A few customers noted that the jewelry looked brassy in natural light and didn’t resemble real gold.
- There were mixed reviews on whether the jewelry truly lasts, especially for long-term wearers.
❌ Sizing Issues:
- A few customers found that their rings and bracelets were smaller than expected.
- Since some sizes are not adjustable, it can be difficult to exchange or resize them.
❌ Mixed Experiences with Customer Service:
- While many praised customer service, others reported slow responses or unhelpful replies.
- Some customers had difficulty getting refunds and were offered store credit instead.
❌ Delivery Issues for Some Buyers:
- A small number of customers experienced delays in shipping or tracking problems.
- Some received incorrect or missing items and had to contact customer support for resolutions.
We give It 4.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Hey Harper Jewelry Social Media & Contacts
Hey Harper Jewelry has 301k followers and 905 post on Instagram.
Hey Harper Jewelry has around 9.2k followers and 8.5k likes on Facebook.
Hey Harper Jewelry has 5k followers and 11-50 employee on LinkedIn.
YouTube
Hey Harper Jewelry has 286 subscribers and 56 videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 3.3 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Necklaces, Bracelets and Earrings Around under $40 Up to $80+.
Value For Money
Customers and reviewers often commend Hey Harper for delivering high-quality jewelry that withstands daily wear, including exposure to water, without losing its shine. This durability, combined with modern designs, offers excellent value for the price point.
Discount Coupons and Promotions
1. Buy More, Save More:
Buy 2, Get 25% Off
Buy 3, Get 40% Off
2. First Order Free Gift: New customers get a free gift with their first purchase when they sign up for the newsletter.
3. Newsletter Sign-Up: Get 50% Off by subscribing to the newsletter.
4. Student Discount: Exclusive discounts for students via Student Beans.
5. Promo Codes: Use HEY15WET for 15% off or HEY10WET for 10% off.
6. Referral Program: Earn $10 in rewards for every successful referral.
We give It 4.5 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Hey Harper Jewelry
1. What does “waterproof jewelry” mean?
Hey Harper’s jewelry is designed to resist tarnishing and corrosion, allowing wearers to shower, swim, and exercise without removing their pieces.
2. How should I clean my Hey Harper jewelry?
While the jewelry is waterproof, it’s advisable to clean it with a soft cloth to maintain its shine.
3. Do the pieces contain nickel?
Hey Harper’s jewelry is crafted from stainless steel, which is generally hypoallergenic; however, individuals with specific metal sensitivities should review product details or contact customer service.
4. How do I know my correct ring size?
You can refer to our ring sizing guide on the website to measure your ring size at home or visit a local jeweler for an accurate measurement. If you’re unsure, customer service can assist with sizing advice.
5. What is the Lifetime Color Warranty?
The brand offers a warranty ensuring that the color of the jewelry remains intact over time. Specific terms and conditions apply.
6. Are the items suitable for engraving?
Currently, Hey Harper does not offer engraving services, and it’s recommended to consult with a professional jeweler before attempting to engrave their pieces.
7. How do I care for my jewelry to ensure it lasts?
To maintain the quality of your Hey Harper jewelry, avoid exposure to harsh chemicals, perfumes, or lotions. Store your jewelry in a cool, dry place and clean it gently with a soft cloth.
8. Do you offer gift cards?
Yes! Hey Harper offers gift cards, so you can give the perfect gift to someone special. You can purchase them directly from the website.
9. What is your return policy?
Hey Harper offers a 30-day return policy for most items. To initiate a return or exchange, simply visit our Returns & Exchanges page for step-by-step instructions.
Conclusion
Hey Harper Jewelry has become extremely popular for its fashion-forward, waterproof jewelry that appeals to contemporary fashion lovers. Customers on all platforms tend to enjoy the brand’s chic designs, low prices, and guarantee of long-lasting, tarnish-free jewelry. The use of stainless steel with a high-quality PVD coating by the brand has especially been lauded for durability and resistance to discoloration. Numerous customers have also pointed out their excellent shopping experiences and quick shipping, which make Hey Harper a popular choice for stylish and relaxed jewelry.
There have been some mixed feedback on product quality, though, with some customers mentioning that their jewelry lost its luster after some time or failed to live up to their expectations for durability even though they were described as waterproof. Also, customer service encounters have varied — some shoppers have commended the prompt and courteous support, while others have experienced issues with returns, refunds, or exchanges. The prices are usually found to be reasonable, particularly for fashionable, style-driven items, although some consumers believe that the items might not provide lasting value.
Hey Harper has a good social media following, successfully selling their products via influencer collaborations and content that is widely shared. They also provide enticing discounts and bundle packages, contributing to their appeal in general. Nevertheless, potential customers should be cautious and carefully check out customer comments prior to making a purchase.
At JewellersReviews, we are committed to giving you honest and in-depth jewelry brand reviews, such as that of Hey Harper. Based on actual customer reviews, price comparison, and product quality assessment, our thorough reviews give you the confidence to make sound judgments when buying your next piece of jewelry.
We give It 4.1 Stars out of 5 as Overall Ratings.
Have you ever tried Hey Harper Jewelry? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!
I am Varsha Singh, a gemologist with a Diploma in Polished Diamond Grading from KGK Academy, Jaipur. I love writing about jewelry, gems, and diamonds, and I share simple, honest reviews and easy buying tips on JewellersReviews.com to help you choose pieces you’ll love with confidence.