Jeulia Overview
Jeulia is an online brand known for its affordable, handcrafted, and ethically sourced fine jewelry. Specializing in moissanite, sterling silver, and lab-created gemstones, Jeulia offers a wide range of stylish and unique designs, including engagement rings, wedding bands, fashion rings, necklaces, earrings, and bracelets. The brand has gained popularity for its budget-friendly yet high-quality jewelry and commitment to sustainability.
Company Background
Founded in 2015, Jeulia has established itself as a go-to brand for customers looking for affordable and beautifully designed jewelry. Headquartered in Hong Kong, Jeulia operates globally, offering customizable and handcrafted jewelry made by skilled artisans. The company emphasizes environmentally friendly production, using lab-created stones and recycled sterling silver to promote sustainable jewelry practices.
Product Range
- Engagement Rings – Classic solitaires, vintage, halo and customized rings.
- Wedding Bands: Sterling silver, moissanite, and gemstone-encrusted bands.
- Necklaces & Pendants – Heart-shaped, Initial and Personalized Pendants.
- Earrings – Stud, hoop and drop earrings incorporating moissanite and gemstones.
- Bracelets – Cuff, tennis, and charm bracelets with intricate designs.
- Fashion Rings: Statement rings, with unique and creative designs like skull, animal, and nature-inspired ones.
Metals Used
- 925 Sterling Silver (Jeulia’s first metal preference).
- 14K & 18K Gold- Plated Silver (Available in white, yellow, and rose gold).
- Titanium & Stainless Steel (Used for some men‘s rings and bracelets).
Stones Used
- Moissanite (An alternative to diamond, which shines bright and affordable).
- Lab-Created Gemstones (Sapphires, rubies, emeralds, and many more colorful stones).
- Cubic Zirconia (Used for fashion and cheap jewelry).
Price Range
Jeulia provides a variety of jewelry options that are both budget-friendly and mid-range, with prices typically between $20 and $500, depending on the design, materials, and level of customization.
Jeulia Customer Reviews Across Platforms
Jeulia has a total of 6629 reviews on Sitejabber with an average rating of 2.6/5
Jeulia has a total of 694 reviews on Hellopeter with an average rating of 4.43/5
There is only 84 reviews of Jeulia on Review.COM.AU with the average rating 1.5.
Reddit have mixed opinion about Jeulia. You can check the screenshot attached.
Jeulia has a poor trust score of 30/100 on Scamadviser. It has an average rating of 3.5/5 based on 13170 reviews on Scamadviser.
Customer's Feedback Summary
Pros:
- Beautiful and Affordable Jewelry – Many customers praised Jeulia for offering stunning jewelry at reasonable prices.
- User-Friendly Shopping Experience – Customers found the website easy to navigate, with a smooth ordering process.
- Fast and Reliable Shipping (for some) – Many U.S. customers received their orders quickly and were pleased with the packaging.
- Good Customer Service (for most buyers) – Many customers experienced helpful and responsive support, particularly for order mistakes or returns.
- Hypoallergenic Jewelry Options – Some customers with nickel allergies were happy to find comfortable and irritation-free jewelry.
- Wide Variety of Designs – Many shoppers loved the variety of unique and customizable jewelry options, including lab-created stones.
- Loyal Repeat Customers – Several buyers returned to Jeulia for multiple purchases, showing satisfaction with the brand.
Cons:
- Delayed Shipping and Lack of Updates – Some customers reported long wait times with no tracking updates.
- Inconsistent Customer Service – While many had great experiences, others found customer service slow or unhelpful, particularly for returns.
- Difficult Returns and Exchanges – Several buyers complained about the complicated return process, especially international customers who had to cover return shipping.
- Inaccurate Product Representation – A few customers felt that the items received did not match the images online.
- Live Chat Customer Support Removed – Some longtime customers were frustrated that live chat support was no longer available, making communication slower.
- Concerns About Quality Control – A few reviews mentioned receiving incorrect or incomplete orders, while others noted durability issues.
- Refund Issues – Some customers had trouble receiving refunds or experienced delays in processing their returns.
We give It 3.6 Stars out of 5 in Cross Platform Reviews.
Note: Jeulia Jewelry is oneof the most preferred for affordable, stylish designs and a user-friendly shopping experience. Thereismuchpraiseforthe beautyand quality of the jewelry, and fast shipping. Some customers complainedwith delayed shipping, uncooperative customer service, and problemsin returns. Itis a good option for budgetjewelries; however, italsocomeswithawarning:thattheycansometimesdelaytheirshipment and the return policy mightbe delicate to work with.
Jeulia Social Media & Contacts
Jeulia has 472k followers on Instagram. Jeulia actively engages its audience on Instagram.
Jeulia has around 24L followers and 23L likes on Facebook. They post regularly showcasing new collections and styling tips.
YouTube
Jeulia has 5.25k subscribers and 3.3k videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 4.3 Stars out of 5 in Social Media Presence & Engagement
Note: Jeulia is active on Instagram, Facebook and Youtube, showcasing new jewelry collections and customer reviews. Customers can reach their support team via email, live chat, and phone support.
Pricing & Value for Money
Pricing
- Engagement Rings: $50 – $500+
- Wedding Bands: $40 – $300+
- Necklaces & Pendants: $30 – $250+
- Earrings: $20 – $200+
- Bracelets: $30 – $250+
- Fashion Rings: $30 – $300+
Value For Money
- Handcrafted jewelry ensures attention to detail.
- Lab-created stones offer the look of diamonds and gemstones at a lower price.
- Sterling silver base metal provides longevity and durability.
- Customization options add unique value for customers.
Discount Coupons and Promotions
- First-time customer discounts (Usually 10-15% off).
- Seasonal sales (Black Friday, Cyber Monday, and holiday discounts).
- Buy More, Save More promotions (Higher discounts for bulk purchases).
- Jeulia Rewards Program (Loyalty points for discounts on future purchases).
We give It 4 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Jeulia
1. Is Jeulia Jewelry legit?
Yes, Jeulia Jewelry is a legitimate jewelry brand known for its affordable and handcrafted sterling silver and moissanite jewelry.
2. Are Jeulia rings real silver?
Yes, most Jeulia rings are made of 925 sterling silver, ensuring durability and quality. Some rings are gold-plated or made from stainless steel.
3. Why is Jeulia Jewelry so cheap?
Jeulia keeps its prices low by using lab-created gemstones and moissanite instead of natural diamonds and by operating as a direct-to-consumer brand with minimal overhead costs.
4. What does Jeulia mean in jewelry?
Jeulia is a jewelry brand specializing in affordable and unique handcrafted jewelry with customization options and lab-created stones.
5. What is Jeulia’s return policy?
Jeulia offers a 30-day return policy, but customers must return the item in original condition and may need to pay for return shipping.
6. Does Jeulia offer financing options?
Yes, Jeulia partners with Klarna and Afterpay, allowing customers to pay in installments for their purchases.
7. Can you customize jewelry at Jeulia?
Yes, Jeulia offers engraving services and personalized jewelry options, allowing customers to create unique pieces.
8. Is Jeulia moissanite as good as a diamond?
Moissanite is a durable, brilliant, and affordable alternative to diamonds. While it is not a natural diamond, it offers similar sparkle and durability for a fraction of the price.
9. Where is Jeulia Jewelry made?
Jeulia’s jewelry is designed in Hong Kong and manufactured in China, where it undergoes strict quality control before being shipped to customers worldwide.
10. How long does Jeulia Jewelry take to ship?
Standard orders usually take 7-20 business days for delivery, depending on the shipping location and order customization.
Conclusion
Jeulia Jewelry is a budget-friendly and stylish brand that offers a wide selection of moissanite, lab-created gemstones, and sterling silver jewelry. With its affordable prices, customization options, and ethical practices, Jeulia appeals to shoppers looking for trendy and personalized jewelry without breaking the bank. While shipping delays and return process concerns exist, the overall quality, design variety, and competitive pricing make Jeulia a great choice for unique and meaningful jewelry pieces.
We give It 4.4 Stars out of 5 as Overall Ratings.
Have you ever tried Jeulia? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!