Southwest Jewelry Overview

Southwest Jewelry Buyers (SWJB), established in 2000, is a reputable jewelry purchasing firm based in Scottsdale, Arizona. Renowned for its ethical practices and exceptional customer service, SWJB has garnered over 1,000 five-star reviews across platforms like Google, Yelp, and the Better Business Bureau, where it holds an A+ rating. The company specializes in purchasing a wide array of items, including gold, diamonds, platinum, silver, high-end watches, and designer jewelry. Their commitment to providing top-dollar offers and maintaining a discreet, appointment-only environment has made them a trusted name in the industry.
Company Background
Founded by Eric, a GIA-certified gemologist, Southwest Jewelry Buyers was created to offer a transparent and professional alternative to traditional jewelry selling experiences. The company’s team comprises experts with Graduate Diamond Degrees from the Gemological Institute of America (GIA), ensuring accurate evaluations and fair pricing. Operating from a secure office in the Scottsdale Airpark, SWJB emphasizes confidentiality and personalized service. Over the years, the company has received multiple accolades, including the “Best of Scottsdale” award for 13 consecutive years, reflecting its dedication to excellence and customer satisfaction.
Product Range
- Necklaces: Diamond solitaire pendants, luxury gold and platinum chains, vintage lockets, and designer statement pieces.
- Bracelets: Gold bangles, diamond tennis bracelets, gemstone cuffs, and designer link styles.
- Earrings: Diamond studs, gold hoops, gemstone drops, vintage pieces, and designer huggies.
- Rings: Engagement rings (1–10+ carats), eternity bands, cocktail rings, and platinum or gold stackables.
- Charms & Pendants: Personalized dog tags, zodiac pendants, gemstone charms, and vintage designer lockets.
- Watches: Rolex, Patek Philippe, Cartier, Omega, Audemars Piguet, and luxury vintage models.
Metals Used
Southwest Jewelry Buyers purchases a variety of metals, including gold (10k, 14k, 18k, 22k, 24k), platinum, sterling silver (.925), palladium, titanium, and mixed metals like gold-plated and silver-plated items. These metals are valued based on their purity, weight, and market demand.
Stones Used
Southwest Jewelry Buyers accepts a range of precious and semi-precious stones, including diamonds (1-10+ carats), emeralds, sapphires, rubies, and pearls. They also evaluate gemstones like topaz, aquamarine, amethyst, and tourmaline, as well as vintage or antique stones with historical or collectible value. The stones are assessed based on their quality, size, and market demand.
Price Range
Southwest Jewelry Buyers does not publicly disclose specific price ranges for the items they purchase, as valuations are based on current market conditions and the unique characteristics of each piece. However, they are known for offering competitive prices, often exceeding those of many competitors. For example, SWJB has paid $1,500 more for a Rolex Daytona, $2,700 above the competition for a 2.13-carat E VVS2 diamond ring, and 24% higher than the highest competitor for a collection of gold jewelry and coins.
Southwest Jewelry Customer Reviews Across Platforms
Southwest Jewelry Buyers has 20 reviews on Nextdoor. Customer praises it and have satisfied.
Customer's Feedback Summary
Pros:
- GIA-certified appraisers ensure accurate evaluations.
- Over 1,000 five-star reviews indicate high customer satisfaction.
- A+ rating from the Better Business Bureau.
- Specializes in high-end and designer jewelry.
- Offers premium payouts for signed pieces.
- Discreet, appointment-only consultations.
- No fees or pressure to sell.
- Consistent recognition as “Best of Scottsdale.
Cons:
- Services limited to the Scottsdale area; not ideal for remote sellers.
- No online quotes; in-person evaluations required for accurate offers.
We give It 3.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Southwest Jewelry Social Media & Contacts
We give It 1.5 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Southwest Jewelry Buyers offers competitive pricing for various jewelry items, including gold, diamonds, platinum, and designer watches. While specific prices vary depending on the market conditions and the individual item’s value, SWJB is known for offering significantly higher payouts compared to many competitors. For instance, they have paid up to $1,500 more for a Rolex Daytona and $2,700 above the competition for a 2.13-carat diamond ring. Their pricing is based on factors like the weight and purity of metals, the size and quality of gemstones, and current market trends. SWJB provides free, no-obligation appraisals, allowing customers to receive tailored offers based on their jewelry’s specific value. Customers can visit their website or schedule an appointment to get a precise valuation for their items.
Value For Money
Southwest Jewelry Buyers offers excellent value for money, providing competitive prices that often exceed those of other buyers in the market. Their transparent and honest approach ensures that customers receive a fair evaluation based on the current market conditions. By offering higher payouts for items like gold, diamonds, and designer watches, SWJB ensures that customers feel confident they are getting the best possible value for their jewelry. Additionally, the free, no-obligation appraisals allow individuals to understand their jewelry’s worth without any pressure. This commitment to fair pricing and customer satisfaction makes SWJB a reliable choice for those looking to sell their jewelry.
Discount Coupons and Promotions
Southwest Jewelry Buyers offers several promotions to enhance the value of your jewelry sale:
$50 Bonus on Purchases Over $500: Receive an additional $50 when selling jewelry valued at $500 or more (excluding coins and bullion). This offer requires the coupon to be presented at the time of purchase.
$200 Off Competitor Coupon Codes: While not directly from Southwest Jewelry Buyers, you can find up to $200 off through competitor coupon codes. These codes are verified and can be used to maximize your sale value.
We give It 4 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Southwest Jewelry Buyers
What types of jewelry does Southwest Jewelry Buyers purchase?
Southwest Jewelry Buyers purchases a wide range of items, including gold, platinum, diamonds, watches, coins, and estate jewelry. They also buy designer pieces and broken or unwanted jewelry.How do I get an appraisal for my jewelry?
You can get a free, no-obligation appraisal by scheduling an appointment through their website or calling (480) 773-8004. You can also visit their Scottsdale location for an in-person evaluation.How do you determine the value of my jewelry?
The value is determined by the current market prices of the metal (gold, platinum, etc.), the size and quality of gemstones, the brand (for designer items), and other factors like rarity or condition of the piece.Do I need to make an appointment to sell my jewelry?
While appointments are recommended for a more personalized experience, walk-ins are welcome at Southwest Jewelry Buyers. It’s always best to schedule ahead to ensure quicker service.How much will I get for my jewelry?
The amount you receive depends on several factors, including the weight, purity, and market value of the materials (like gold or diamonds). They offer competitive prices and often pay higher than many other jewelry buyers.Can I sell items that are broken or incomplete?
Yes, Southwest Jewelry Buyers purchases broken or incomplete jewelry, including pieces missing gemstones or clasps. They value the metal content and provide fair offers based on it.How long does it take to sell my jewelry?
The process is quick, typically taking 15-30 minutes for an appraisal, depending on the complexity of the piece. Once an offer is made and accepted, the transaction can be completed the same day.Do you accept gold and silver coins?
Yes, Southwest Jewelry Buyers purchases gold, silver, and platinum coins, including bullion and collectible coins. Prices are based on the current market value of the metal.Can I get paid instantly?
Yes, once you accept an offer for your jewelry, payment is made immediately via check, wire transfer, or cash, depending on your preference.What if I am not satisfied with the offer?
If you are not satisfied with the offer, you are under no obligation to accept it. You are free to take your jewelry elsewhere or keep it. Southwest Jewelry Buyers values transparency and customer satisfaction.
Conclusion
Southwest Jewelry Buyers, which is headquartered in Scottsdale, Arizona, has become a trusted and respected name in the jewelry buying business since its founding in 2000. Focusing on buying diamonds, gold, platinum, fine estate jewelry, luxury watches, and designer handbags, the company provides a professional and honest experience for those wishing to sell their treasures.
The firm has an excellent reputation, as indicated by its A+ rating and accreditation from the Better Business Bureau (BBB) since 2007. Feedback from customers on sites such as Yelp emphasizes the honesty of the owner and the reasonable prices given, with one customer commenting, “The owner is so nice and very honest. gives you the best price”. Another customer stressed the classy and reliable atmosphere in comparison to other restaurants.
Southwest Jewelry Buyers has been acknowledged for its superiority, having earned the “Best of Scottsdale” award for 13 years in a row. Such recurring accolade speaks to the company’s dedication to delivering outstanding service and upholding top standards within the field.
The company provides an easy and consumer-oriented process, giving free, no-obligation quotations for goods. Their strategy is to stress transparency, with appraisals being carried out openly and explanations given for costs. This practice allows clients to feel knowledgeable and secure in their dealings.
Overall, Southwest Jewelry Buyers is a trustworthy and respected option for those looking to sell their luxury items and jewelry. Their long-standing reputation in the business, combined with ongoing customer satisfaction and industry awards, makes them a leading option for those prioritizing professionalism, fairness, and ease of selling.
We give it 3.8 Stars out of 5 as Overall Ratings.
Have you ever tried Southwest Jewelry Buyers? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!