Rocksbox Overview
Rocksbox is a jewelry subscription service that enables members to test designer and exclusive jewelry items before buying. Starting in 2012 by Meaghan Rose in San Francisco, the firm uses a monthly subscription system wherein users get three handpicked jewelry items at a time, which they may wear, exchange, or purchase. The service features unlimited exchanges and uses the monthly charge as a credit towards buying. Rocksbox was purchased by Signet Jewelers, the owner of Kay Jewelers, Zales, and Jared, in 2021, furthering its reach in the jewelry sector.
Company Background
Rocksbox was founded in 2012 by Meaghan Rose as a subscription jewelry rental company that provides customers with a revolving selection of trendy, high-quality pieces. The company, emphasizing affordability and ease, enables members to try various jewelry fashions without having to make permanent purchases.
Product Range
- Necklaces: Pendant, choker, layered, statement.
- Earrings: Stud, hoop, drop & dangle, huggie, statement.
- Bracelets: Chain, bangle, cuff, beaded, charm.
- Rings: Stackable, solitaire, signet, statement.
- Specialty Collections: Seasonal trends, designer collaborations, exclusive limited editions.
Metals Used
Rocksbox jewelry features gold-plated brass, sterling silver (925), rhodium-plated metals, gold vermeil, and solid gold (10k or 14k) for premium pieces.
Stones Used
Rocksbox jewelry includes a mix of cubic zirconia, quartz, druzy, pearls, opal, and crystals, along with semi-precious gemstones like amethyst, topaz, and moonstone. Some designs feature lab-created stones for added brilliance and affordability.
Price Range
Rocksbox follows a $21 monthly subscription model, which can be used as a credit toward purchases. Individual jewelry pieces range from $30 to $75 for fashion jewelry, $75 to $200 for designer and premium pieces, and $200+ for select fine jewelry items.
Rocksbox Customer Reviews Across Platforms
Rocksbox has 16 reviews with an average of 1.9 on Trustpilot. It has mixed reviews on Trustpilot, with praises for customer service and design versatility, while some criticize product durability.
Redditors generally praise Rocksbox for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its pieces for daily wear.
Gorjana has a trust score of 86 indicating a legitimate and reliable business. It has an average rating of 2.1/5 based on 19 reviews.
Customer's Feedback Summary
Pros:
- Try high-quality pieces without committing to a full purchase.
- Exchange jewelry as often as you like for fresh styles.
- The $21 monthly fee can be applied toward purchases.
- Wishlist and stylist recommendations help match your preferences.
- Offers a mix of fashion-forward and timeless designs.
Cons:
- Requires a monthly fee even if no purchase is made.
- Some users report receiving slightly worn or tarnished pieces.
- Most items are gold-plated rather than solid gold.
- Some users find it less straightforward than expected.
We give It 3.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Rocksbox Social Media & Contacts
Rocksbox has 234k followers on Instagram. It actively engages the audience on Instagram through their account.
Rocksbox has around 272k followers and 271k likes on Facebook. They post regularly showcasing new collections and styling tips.
On Pinterest, Rocksbox has 10.2k followers. They have posted Trendy, short clips featuring popular designs.
We give It 4.0 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Rocksbox has a $21 monthly membership plan, where members can rent and exchange jewelry, with the payment made as a buying credit. Jewelry prices vary from $30 to $75 for fashion jewelry, $75 to $200 for premium and designer jewelry, and $200+ for high-end jewelry with solid gold or natural gems.
Value For Money
Rocksbox is good value for money for customers who enjoy playing around with jewelry without having to make full-price purchases. The $21 per month fee allows unlimited swaps and can be put toward purchasing pieces, so it’s affordable for heavy users. Fashion and designer jewelry are priced reasonably, but the fine jewelry options are scarce. It’s perfect for people who like to have variety but not for customers who want to make long-term investment pieces.
Discount Coupons and Promotions
Rocksbox regularly has discount coupons and special deals to make their jewelry even more affordable. Some of the common ways to save include:
- 15% Off First Purchase – Available for new subscribers via newsletter signup.
- First Month Free – Occasionally offered for new members.
- Seasonal Sales – Discounts on special occasions like Valentine’s Day.
- Up to 70% Off Sale Styles – Available on select jewelry pieces.
We give It 4 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Rocksbox
How does Rocksbox work?
Rocksbox is a jewelry rental subscription service where members receive three pieces at a time, with unlimited swaps.How much does Rocksbox cost?
The subscription costs $21 per month, which can be used as a credit toward purchases.Can I buy the jewelry I receive?
Yes, members can purchase any piece from their box using their monthly credit.What happens if I don’t use my monthly credit?
The $21 credit does not roll over to the next month and expires if unused.How do I return the jewelry?
Simply use the prepaid shipping label included in the box to return the items.Is the jewelry new or pre-worn?
Some items may be pre-worn but are professionally cleaned and sanitized before shipping.How long can I keep the jewelry?
There is no time limit; you can keep the items as long as you remain a subscriber.Can I cancel my subscription anytime?
Yes, you can cancel anytime, but cancellation must be done before the next billing cycle.Does Rocksbox offer fine jewelry?
While most pieces are fashion and designer jewelry, some solid gold and fine gemstone items are available.Are there any discounts or promotions?
Yes, Rocksbox offers first-month free trials, seasonal sales, and up to 70% off select pieces.
Conclusion
Rocksbox is an innovative jewelry subscription company that lets users rent and experiment with various pieces of jewelry before deciding whether or not to buy them. Online reviews on Trustpilot, Sitejabber, and Reddit are a combination of negative and positive experiences. Users adore the convenience of the subscription system, the fashion-forward lineup of jewelry, and the option to switch out pieces frequently. Nonetheless, there are some concerns raised by buyers regarding the overall value, with some pointing out that the retail prices of the jewelry are often more than anticipated. Some customers have also complained about billing problems, cancellations, and delayed deliveries.
From a pricing perspective, Rocksbox has a monthly subscription, which is a budget-friendly option for those who want to update their collection without spending money on new pieces upfront. While the rental is attractive, consumers who want to purchase jewelry at a discount may be able to find better value elsewhere. The company does give discounts on items that customers decide to keep, but some reviews indicate that these discounts do not always represent significant savings.
Rocksbox is active on social media, especially on Instagram and TikTok, where they promote their new jewelry lines, customer feedback, and styling advice. Convenience and variety are the themes in their marketing efforts, targeting style-conscious consumers who like to play around with fashion.
The company often has promotions, such as free trials for new members, referral incentives, and holiday discounts on the purchase of jewelry. Some customers have complained that it is difficult to cancel the subscription, necessitating additional steps to finalize the cancellation.
Here at JewellersReviews, we offer truthful and extensive reviews of brands such as Rocksbox to ensure you make educated jewelry buying decisions. Check out our site for in-depth reviews, customer ratings, and all you need to know before subscribing to a jewelry subscription service.
We give It 3.9 Stars out of 5 as Overall Ratings.
Have you ever tried Rocksbox? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!