LUO Jewelry Overview
LUO Jewelry offers customizable gemstone jewelry with a personal touch. They let you choose from over 20 natural gems and metals like sterling silver, white, yellow, or rose gold, platinum, and even options for 10K–18K gold. Based in Guangzhou, they emphasize handcrafted quality, ethical sourcing, and detailed design services, including 3D CAD previews . They offer free U.S. shipping, 30-day returns, and a lifetime warranty . With thousands of glowing reviews on Etsy (4.8★) and top seller status, LUO appeals to those wanting personalized, meaningful pieces. Their aesthetic is nature-inspired with rings, necklaces, and bracelets made to tell your story. Overall, LUO combines customer focus, design flexibility, and jewelry craftsmanship.
Company Background
LUO Jewelry was founded in 2015 in Guangzhou, China—a major jewelry manufacturing hub . Their goal: offer flexible, high-quality gemstone customization at accessible prices. They collaborate with local gem suppliers and artisans, ensuring ethical sourcing and expert craftsmanship . Customers can choose personal gemstones, metals, and get CAD previews before ordering.Their website features live customer support, lifetime warranties, and free ring sizing. LUO also maintains full transparency, warning of scam sites and coding secure payments . Today, the brand balances bespoke design, skilled workmanship, and reliable international service.
Product Range
Engagement & Promise Rings: Custom gem solitaires, halo, and vintage styles.
Earrings & Necklaces: Birthstones, gemstone pendants, nature-inspired motifs.
Bracelets: Gemstone tennis bracelets, cuffs, delicate bangles.
Men’s Jewelry: Custom bands and signet rings.
Custom Work: Personalized designs with 3D previews & engraving.
Metals Used
LUO offers metals spanning sterling silver, 10K/14K/18K yellow, white, or rose gold, and platinum . All options include hallmarks and professional polishing. You choose based on budget and durability needs. Free ring sizing ensures the perfect fit for each metal selection.
Stones Used
LUO uses natural and lab-created gemstones: alexandrite, sapphire, emerald, aquamarine, topaz, opal, peridot, and more . They include moissanite and cubic zirconia options as alternatives. Stones are ethically sourced and selected for clarity and color. All come with inspection and quality assurance by skilled staff.
Price Range
LUO prices start at about $70 for sterling silver gemstone rings. Custom gold pieces range from $180–$600 depending on metal and stone. Platinum and rare gemstone designs may exceed $800. Free U.S. shipping and 30-day returns are standard. Weekly deals and occasional coupon codes provide 10–20% off. Custom works may carry design or engraving fees. Overall, LUO balances custom craftsmanship with mid-range affordability.
LUO Jewelry Customer Reviews Across Platforms
Customer's Feedback Summary
Pros:
- “Gorgeous, high-quality rings” praised in Etsy reviews.
- Custom design process includes CAD previews and sketches.
- Fast shipping and attractive packaging noted by customers.
- Lifetime warranty and free resizing add value.
- Stellar online ratings: 4.8★ Etsy, 92% positive site reviews.
Cons:
- Some rings bent after minimal wear; one bent drop reported.
- Occasional gemstone shade discrepancies noted.
- Mixed reports on durability of CZ and lab sapphire stones.
- Stackability issues noted; custom curved bands may be needed.
We give It 3.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
LUO Jewelry Social Media & Contacts
LUO Jewelry has 14.1k followers on Instagram. They actively engages its audience on Instagram.
LUO Jewelry has around 5.1k followers and 5k likes on Facebook. They post regularly showcasing new collections and styling tips.
We give It 3 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
LUO Jewelry offers tiered pricing depending on metal and gemstone choice. Sterling silver pieces start from $70. 14K gold rings with lab sapphire, emerald, or alexandrite range $180–$400. Platinum and exotic gem designs reach up to $800+. Custom CAD previews and complimentary engraving are included. Free U.S. shipping and 30-day returns enhance customer confidence . Etsy store highlights everyday deals and bundle promotions. Compared to premium custom jewelers, LUO prices remain competitive considering craftsmanship and personalization.
Value For Money
Customers generally praise LUO for delivering excellent value. They get handcrafted jewelry with meaningful stones and professional presentation. Many report pieces surpassing expectations in beauty and quality . Lifetime warranty and free resizing enhance long-term satisfaction. However, a few users note durability issues—especially with thin bands bending or thin alloys . Also, shade differences in gemstones occasionally disappoint. Overall, most customers feel the product justifies its price, offering custom design and high-end look without custom-jeweler cost.
Discount Coupons and Promotions
LUO Jewelry regularly has discount coupons and special deals to make their jewelry even more affordable. Some of the common ways to save include:
- Occasional 10–20% off site-wide via newsletter.
- Weekly limited-time gemstone deals on select rings.
- Free CAD previews and engraving added automatically.
- Occasional bundle discounts on sets (ring + necklace).
- Free U.S. shipping and regular sales embedded at checkout.
We give It 3.8 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About LUO Jewelry
1. Can I preview my custom design?
Yes. LUO offers 3D CAD sketches for approval before production.
2. Is resizing included?
Yes. Free resizing is available on metal rings.
3. What warranty do they offer?
They include a lifetime warranty and free repair coverage.
4. Are stones natural or lab-grown?
They offer both natural and lab-created gemstones based on your choice.
5. How long is shipping?
U.S. orders ship free within 5–7 business days.
6. Can I return a custom item?
Yes. You have 30 days, though custom pieces may incur restock fees.
7. Is metal hallmarked?
Yes. All gold and platinum pieces are hallmarked or stamped.
8. How do I measure my ring size?
They provide a free ring sizer tool with each order.
9. Can I stack their rings easily?
Some styles need curved bands; LUO can help create sets .
10. Are gemstones ethically sourced?
Yes. Gems are sourced from trusted suppliers with ethical standards.
Conclusion
LUO Jewelry combines custom craftsmanship with fair pricing, making it a popular choice for gemstone lovers worldwide. The brand gives customers full control—from gemstone selection to metal type and engraving. Their jewelry reflects personality and sentiment, not just style. Every piece feels like a story, created with care and meaning.
Shoppers praise LUO’s unique designs and excellent customer service. The CAD preview system stands out, helping buyers visualize their piece before production. This removes guesswork and builds confidence. Packaging is elegant, and many customers describe unboxing as a joyful experience. Reviews on Etsy and the LUO website are mostly 5-star, highlighting quality and attention to detail.
Still, LUO isn’t without faults. A few users mention ring bending or gemstone color variations. These issues are minor but worth noting, especially if you plan to wear the item daily. LUO responds promptly to concerns and backs products with a lifetime warranty.
The brand offers great value. Silver pieces start around $70, and even gold or platinum options are affordable. Free shipping, return policies, and discounts make LUO accessible without compromising on quality. They also offer ongoing sales and custom bundles, which enhance savings.
At JewellersReviews, we strive to offer truthful and comprehensive reviews like this one to guide you in making a well-informed shopping decision. Head over to our website to discover even more reviews, FAQs, and customer experiences to ensure that you make a well-informed and confident purchasing decision!
We give It 4 Stars out of 5 as Overall Ratings.
Have you ever tried LUO Jewelry? We would love to hear your experiences or answer any questions you may have in the comments below. Let’s share our thoughts with others so they can be better informed!