Italo Overview
Italo Jewelry is an online jewelry retailer that offers affordable, stylish, and customizable jewelry. The company specializes in engagement rings, wedding bands, necklaces, earrings, and bracelets. Italo Jewelry markets itself as an affordable luxury brand appealing to customers who want elegant designs without the high price tag. Italo Jewelry offers customization options, allowing customers to personalize their designs. It appeals to one looking for fancy, modern-day jewelry without hefty costs of mainstream fine jewelry.
Company Background
Founded in 2016, Italo Jewellery is an online store that specialises in reasonably priced, personalised jewellery. In order to ensure careful workmanship and quality control, the firm has its own production facilities in China. Italo Jewellery removes middlemen by handling manufacturing internally and selling directly to customers online, providing premium items at affordable costs.
Product Range
- Necklaces: Solitaire pendants, Heart-shaped necklaces, Halo designs, and Customized pieces.
- Bracelets: Tennis bracelets, Charm bracelets, Cuff bracelets, and Chain bracelets.
- Earrings: Studs, Hoops, Drop earrings, and Dangle earrings.
- Rings: Solitaire, Halo, Three-Stone, Vintage, Classic, and Unique designs.
- Brooches: Their brooch range includes styles such as vintage, floral, and bow designs.
Metals Used
Italo Jewelry emphasizes quality and affordability by using 925 sterling silver as the primary metal, enhanced with rhodium plating for durability and shine.
Stones Used
Italo Jewelry’s use of lab-created sapphires, rubies, and cubic zirconia allows the brand to provide stunning and affordable jewelry options for customers seeking elegant designs without the high price of natural gemstones.
Price Range
Their products are crafted from high-quality 925 sterling silver and lab-created gemstones, with prices typically ranging from $50 to $200
Italo Customer Reviews Across Platforms
Italo has 720 reviews with an average of 4.4 on Trustpilot. It has mixed reviews on Trustpilot, customers praise the quality and craftsmanship of the jewelry, as well as responsive customer service, while some criticize product durability.
Italo has 535 reviews on WeddingWire with 4.6/5 ratings and 91% customers recommend it.
Redditors generally praise Italo for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its sterling silver plated pieces for daily wear.
Italo has a low trust score of 35 indicating a legitimate and reliable business. It has a rating of 3.6/5 based on 1197 review
Customer's Feedback Summary
Pros:
- Customers appreciate the intricate and elegant jewelry styles.
- Offers budget-friendly alternatives to high-end jewelry.
- Allows personalization of jewelry pieces.
- Some buyers report positive interactions and support.
- Pieces look luxurious at a fraction of the cost.
Cons:
- Some customers report durability issues over time.
- Orders can take longer than expected to arrive.
- Difficult return processes and slow refunds.
We give It 3.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Italo Social Media & Contacts
Italo has 95.8k followers on Instagram. Italo actively engages its audience on Instagram.
Italo has around 71k followers and 69k likes on Facebook. They post regularly showcasing new collections and styling tips.
On Pinterest, Italo has 1.4k followers . They have posted Trendy, popular designs of their products.
YouTube
Gorjana has 2.03k subscribers and 1.6k videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 4 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
The prices of Italo Jewelry’s reasonably priced luxury jewellery normally range from $50 to $200, depending on the design and kind of item. The price range for wedding bands and engagement rings is $100 to $200, while necklaces, pendants, and earrings are between $50 and $150. The price range for bracelets is $60 to $180, while the range for brooches is $129 to $145. The firm specialises in creating sophisticated designs using lab-created gemstones and 925 sterling silver, making its pieces both fashionable and reasonably priced for those looking for premium substitutes for conventional fine jewelery.
Value For Money
Italo Jewelry offers affordable and stylish jewelry that looks luxurious without the high price tag. Made from 925 sterling silver and lab-created gemstones, their pieces provide a beautiful alternative to expensive fine jewelry. While many customers love the designs and prices, some have reported issues with durability, shipping delays, and returns. Overall, Italo Jewelry is a budget-friendly option for trendy and elegant jewelry, but buyers should be aware of potential quality and service concerns.
Discount Coupons and Promotions
Italo regularly has discount coupons and special deals to make their jewelry even more affordable. Some of the common ways to save include:
As of February 5, 2025, Italo Jewelry is offering several promotions and discount coupons:
Valentine’s Day Sale: Enjoy discounts of up to 25% on select items, with engagement rings starting at $113.24.
Buy One, Get One 60% Off: Purchase any item and receive 60% off a second item.
Sitewide Discounts: Avail 15% off on all orders using specific promo codes.
Anniversary Sale: Celebrate Italo Jewelry’s 7th anniversary with free shipping on all orders and a 60-day return policy.
For the most current and detailed information on these promotions, please visit Italo Jewelry’s official website or check reputable coupon platforms.
We give It 4 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Italo
1. What materials are used in Italo Jewelry?
Italo Jewelry primarily uses 925 sterling silver for their pieces, often plated with rhodium or gold to enhance durability and appearance. They also incorporate lab-created gemstones, such as sapphires and diamonds, to offer high-quality yet affordable products.
2. Does Italo Jewelry tarnish?
With proper care, Italo Jewelry is designed to resist tarnishing. Regular maintenance, such as cleaning and proper storage, can help maintain the jewelry’s appearance over time.
3. What is the return policy?
Italo Jewelry offers a 60-day return policy. If you’re not completely satisfied with your purchase, you can contact them within 60 days from the delivery date to process a return or exchange.
4. How can I contact Italo Jewelry’s customer service?
You can reach Italo Jewelry’s customer service by submitting a ticket through their website or by emailing them at [email protected]. They also recommend checking their FAQ section for quick answers to common questions.
5. Are there any ongoing promotions or discounts?
Italo Jewelry frequently offers promotions and discounts. For the most current deals, it’s best to visit their official website or subscribe to their newsletter for updates.
6. Why haven’t I received an email about the shipment of my order?
Once you place an order, we begin processing your jewelry. The estimated processing time is listed on the product page. This processing time does not include shipping time. We will inform you with an email after shipment. If you can’t find an email fifteen days after you’ve placed the order, please feel free to contact us.
7.Where is Italo Jewelry located?
Our main office is in Area B Room 12308 23rd Floor Unit 1 Building 1 Huaqi International Plaza, 99 Chang’an Middle Road Yanta District, Xi’an, Shaanxi, China.
8. If I’m not satisfied with your products, can I return them?
Of course. We offer a 60-day return policy if you are not satisfied with your order. You may check the details of our 60-day return policy.
9.What is the average price range of Italo Jewelry?
Italo Jewelry offers a range of products with prices typically ranging from $50 to $200, depending on the type of jewelry and materials used.
10. Is Italo Jewelry suitable for sensitive skin?
Italo Jewelry is made from 925 sterling silver and is generally safe for sensitive skin. However, individuals with severe metal allergies should test the jewelry first or consult their dermatologist.
11. How long does shipping take?
Shipping times can vary, but most orders are processed within 1-3 business days. Standard shipping usually takes 3-7 business days, while expedited shipping options are also available.
12. Can I customize my jewelry?
Yes, Italo Jewelry offers customization options for some of their pieces. You can choose specific stones, engravings, and other features to create a personalized piece.
Conclusion
The Italo Jewelry brand is recognized for selling jewelry at affordable and eye-catching prices, mainly in engagement rings, wedding bands, and statement pieces. The brand focuses on lab-created gemstones, including moissanite and cubic zirconia, and helps shoppers save money by purchasing their product rather than traditional diamond jewelry at a significantly lower price. Many appreciate the variety of unique designs available from Italo Jewelry, as well as the budget-friendly price options and frequent discounts.
However, there have been some criticisms about quality and durability. At first glance, the jewelry does look very nice, but many customers complain that pieces lose their luster or appear worn quickly, especially when it comes to plated items. There have also been mixed comments about customer service, where a few buyers say they had trouble-free transactions while others claim their orders took forever to ship in, had hassle with returns, or problems processing warranty claims.
Italo Jewelry is an excellent choice for anyone who wants casual wear with fashion appeal, but doesn’t have much to spend, especially on special occasions or fashionable wear. For long use, customers may want to do their research on care and consider solid metal where it is an option.
At JewellersReviews, we provide honest and unbiased insights into brands like Italo Jewelry to help shoppers make informed decisions. Visit our platform for detailed customer feedback, expert reviews, and essential information on jewelry brands to ensure your next purchase is worth it!
We give It 4 Stars out of 5 as Overall Ratings.
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