Griffin Jewellery Overview
Griffin Jewellery Designs is a Canadian family-owned brand founded in 1990. They craft custom engagement rings, gemstone jewellery, and keepsake pieces. Their online store and multiple physical branches across Ontario and Atlantic Canada cater to a wide audience. The brand offers modern and classic styles, including diamond, gold, and sterling silver items. They pride themselves on personalized service and a relaxed in-store experience. Griffin uses lab diamonds, Canadian diamonds, and colored gemstones. They also provide CAD previews and custom design consultations. Their focus lies on craftsmanship, transparency, and timely service. Customers enjoy their friendly approach and quality finish. Griffin delivers meaningful, long-lasting jewellery for life’s special moments.
Company Background
Griffin Jewellery Designs launched in 1990 in Richmond Hill, ON. It remains family-operated, blending tradition with modern jewellery making. Their team includes skilled designers, gemologists, and craftspersons. They specialize in custom bridal pieces, gemstone rings, remodelling, and repair. Griffin sources Canadian diamonds and quality laboratory gems. Locations include Ontario, Nova Scotia, and New Brunswick, with a flagship studio in Richmond Hill. The company invests in customer service and continued staff training. They offer CAD design tools and virtual consultations. Their in-store and online experiences emphasize transparency and care. Over three decades, Griffin has built trust through quality, reliability, and a focus on meaningful client engagement.
Product Range
- Engagement & Wedding Rings: Custom designs in gold or platinum.
- Diamond Collections: Certified Canadian and lab diamonds in classic and modern settings.
- Gemstone Rings: Amethyst, aquamarine, ruby, sapphire, emerald, opal, and more.
- Necklaces & Pendants: Chains, birthstone styles, and heart designs.
- Earrings & Bracelets: Studs, hoops, bangles, choice of metals and stones.
- Men’s Jewelry: Chains, rings, cufflinks, and fashion accessories.
Metals Used
Griffin uses 10K, 14K, and 18K yellow, white, and rose gold. They also offer platinum, sterling silver, and gold-fill options. All metals are hallmarked and quality-assured. Their mixtures enable price flexibility while maintaining craftsmanship and design integrity.
Stones Used
The brand features Canadian diamonds, lab-grown diamonds, and GIA-certified gemstones. They offer birthstones including garnet, amethyst, aquamarine, emerald, sapphire, opal, topaz, citrine, and pearl. Griffin ensures high clarity and vibrant color, sourced responsibly and set with precision.
Price Range
Griffin price points span from CAD $179 for silver gemstone rings to $1,600+ for 18K gold diamond clusters. Engagement rings start around $1,200. Custom pieces and Canadian diamond settings cost up to $5,000+. They offer financing via Shop Pay and full-service consultations. Repair, remodelling, and appraisal services are extra. Their tiered range suits different budgets without sacrificing quality or style.
Griffin Jewellery Customer Reviews Across Platforms
Griffin Jewellery has 6 reviews with an average of 2.4 on Trustpilot. It has mixed reviews on Trustpilot, with praises for customer service and design versatility, while some criticize product durability.
Customer's Feedback Summary
Pros:
- Outstanding craftsmanship and design praised across Trustpilot and store feedback.
- Friendly, knowledgeable staff in-store and online.
- Quick custom work, including ring resizing and remodelling.
- Wide gemstone range and metal options.
- Flexible consultations with CAD previews enhance experience.
Cons:
- Not BBB accredited, though holds A+ Ontario BBB rating.
- Limited online reviews compared to bigger retailers.
- Higher price points for Canadian diamonds compared to imported alternatives.
- Diamond cluster sets may exceed budget for some.
We give It 3.5 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Griffin Jewellery's Social Media & Contacts
Griffin Jewellery has 2426 followers on Instagram.
Griffin Jewellery has around 3.6k followers and 3.4k likes on Facebook. They post regularly showcasing new collections and styling tips.
We give It 3.2 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
Griffin’s pricing reflects quality customization. Their silver gemstone rings start near CAD $179–$249. Gold and Canadian diamond pieces begin around $1,200. An 18K gold, seven-diamond cluster ring retails at $1,600 . Custom engagement rings can range between $2,000–$5,000. Remodelling and repair services come at additional cost. Financing options are available via Shop Pay. While their diamond prices may be higher than mass-market competitors, the craftsmanship, personalization, and Canadian sourcing justify the cost.
Value For Money
Customers often report excellent value via personalized service and craftsmanship. In-store consultations, CAD previews, and remodelling services enhance the experience. High-quality stones and metals contribute to lasting value. Some staff reviews mention positive learning environment, suggesting skilled artisans . However, limited public accreditation and price premiums may deter cautious buyers. Buyers seeking bespoke, high-integrity pieces will appreciate the value. For those on a tight budget or seeking extensive online reviews, cost and transparency considerations may outweigh benefits.
Discount Coupons and Promotions
- Occasional holiday sales announced via newsletter or social media.
- Free shipping available on qualifying Canadian orders.
- Complimentary consultations for custom design projects.
- No permanent promo codes listed on the website.
- In-store offers or seasonal discounts may vary by location.
- Loyalty rewards or bundle pricing available on select collections.
- Gift packaging included at no extra cost.
We give It 3.5 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Griffin Jewellery
Do they offer Canadian diamonds?
Yes, they stock Canadian diamonds and lab-grown options vetted for quality.Can I preview designs before purchase?
Yes, Griffin provides CAD previews for custom orders.Do they offer virtual consultations?
Yes, customers can schedule online design meetings.What metals are available?
Offerings include 10K–18K gold, platinum, silver, and gold-fill.Is there a warranty?
Yes, they include a jewelry care plan and defect coverage.Can they remodel old jewelry?
Yes, they specialize in remodelling, combining sentimental pieces.Where are their stores?
Locations in Ontario, Nova Scotia, and New Brunswick.Do they ship online orders?
Yes, orders ship internationally with tracked shipping.What is their return policy?
30-day returns with conditions; custom orders may differ.Do they offer appraisals?
Yes, Griffin provides professional jewelry appraisal services in-store.
Conclusion
Griffin Jewellery Designs delivers a well-rounded personalized jewellery experience. Their focus on craftsmanship, Canadian diamonds, and customer service sets them apart. Clients appreciate the ability to preview and fine-tune designs before purchase. With distinct strength in remodelling and bespoke engagement rings, they cater to customers seeking meaningful, long-lasting pieces.
Their in-store teams receive praise for friendly, knowledgeable service across locations. They offer flexible options that meet diverse needs—from first-time buyers to high-end collectors. The quality of work and speed of service stand out, especially for custom orders and repairs. Griffin also provides virtual consultations, ensuring convenience for online shoppers.However, the brand lacks broader online presence and accreditation, which may concern cautious buyers. Pricing is premium compared to budget retailers, though justified through material and service quality. Workplace reviews are mostly positive, but mixed feedback suggests room for improvement in management.
Overall, Griffin Jewellery Designs is a solid choice for buyers who value artisanal styling, personalized attention, and Canadian-sourced stones. Their blend of modern technology and traditional craftsmanship creates lasting pieces. If you want integrity, custom design, and exceptional service without settling for mass-produced items, Griffin is worth considering. Just be sure to review pricing and service policies before purchasing.
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We give It 3.5 Stars out of 5 as Overall Ratings.
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