David Yurman Overview
David Yurman is a renowned American luxury jewelry brand celebrated for its artistic designs and signature Cable motif. The brand offers a wide array of jewelry pieces for both men and women, blending classic elegance with contemporary flair.
Company Background
Founded in 1980 by sculptor David Yurman and his wife, Sybil, a painter, the brand emerged from their combined artistic vision. Their collaboration led to the creation of wearable art, with the Cable design becoming an iconic element. Over the decades, David Yurman has evolved into a global luxury brand, maintaining its commitment to artistry and innovation.
Product Range
- Bracelets: Featuring the signature Cable design, bangles, cuffs, and chain bracelets.
- Rings: From classic bands to statement cocktail rings adorned with gemstones.
- Necklaces: Including chains, pendants, and layered designs.
- Earrings: Studs, hoops, and drop earrings in various styles.
- Watches: Timepieces that combine functionality with the brand’s aesthetic.
- Men’s Jewelry: Rings, bracelets, necklaces, and cufflinks tailored for men.
Metals Used
- Sterling Silver: A hallmark of many David Yurman designs, especially in their more accessible collections like the Cable Classic line.
- 18k Gold: Often used for a luxurious finish, available in both yellow gold and rose gold.
- Platinum: Frequently used for higher-end pieces, particularly engagement rings and fine jewelry, due to its durability and rarity.
- Titanium: Featured in some collections for its strength, light weight, and modern appeal.
- 18k White Gold: Often paired with diamonds or other gemstones to create a sleek, elegant aesthetic.
Stones Used
- Diamonds: The most iconic gemstone used, featured in many pieces, including engagement rings, bracelets, and necklaces.
- Sapphires: Used for their rich color and elegance, often seen in the Albion collection.
- Rubies: A classic choice for adding vibrant color and depth to certain designs.
- Emeralds: Frequently featured in select designs for their striking green hue.
- Amethyst: Popular in many of David Yurman’s pieces, offering a rich purple color.
- Tourmaline, Citrine, Topaz: Other semi-precious gemstones used in various designs for their range of colors and textures.
- Pearls: Occasionally incorporated for a sophisticated, timeless look.
Price Range
- Sterling Silver pieces: Typically range from $200 to $2,000.
- 18k Gold pieces: These pieces generally range from $1,000 to $10,000, with more intricate designs or those set with stones reaching higher prices.
- Platinum pieces: Often priced between $3,000 to $30,000, particularly for engagement rings and high-end collections.
- Diamond pieces: Prices can range from $2,000 to over $100,000, depending on the size, quality, and rarity of the diamonds.
David Yurman Customer Reviews Across Platforms
David Yurman has 23 reviews with an average of 1.6 rating on Trustpilot. It has poor reviews on Trustpilot, with praises for customer service and design versatility, while some criticize product durability.
David Yurman has a total of 346 reviews on GLASSDOOR with an average rating of 3.6/5
There is only 3 reviews and 2.3 rating of David Yurman on REVIEWS.io. 33% of reviewers recommend David Yurman.
David Yurman has a high trust score of 100 indicating a legitimate and reliable business. It has a rating of 1.6/5 based on 23 reviews.
Customer's Feedback Summary
Pros:
✅ Some Customers Are Happy with Their Purchases:
- A few customers were pleased with their orders, citing beautiful designs and packaging.
- Some orders were delivered quickly via FedEx with signature confirmation, ensuring security.
✅ High-End Branding & Aesthetic:
- Many buyers appreciate the unique and luxurious designs.
- Signature styles like cable bracelets and gemstone rings are highly sought after.
Cons:
❌ Severe Durability Issues:
- Many customers reported bracelets and rings breaking within months.
- Clasps and locks fail frequently, leading to lost jewelry.
- Gold-plated items wear off quickly, exposing cheaper materials underneath.
❌ Horrible Customer Service:
- Many customers had issues with repairs and returns.
- The brand does not stand behind its products, often refusing to assist with defects.
- Customer service is slow, dismissive, or unhelpful.
❌ Expensive Repairs & Lack of Warranty:
- Despite high prices, David Yurman offers no warranty.
- Simple repairs can cost hundreds of dollars.
- Some customers were denied repairs or told to visit another jeweler.
❌ Poor Communication & Store Experiences:
- Several buyers reported rude store staff and lack of responsiveness.
- Online customers never received replies to inquiries or complaints.
- Store closures and incorrect hours led to wasted trips.
❌ Misleading Materials & Overpriced Products:
- Some jewelry contains very little gold or real gemstones, despite luxury pricing.
- A few customers found low-quality metals hidden under plating.
- Many feel the products are not worth the price tag.
We give It 2.2 Stars out of 5 in Cross Platform Reviews.
Note: It’s important to keep in mind that most reviews come from frustrated customers, as happy ones often don’t take the time to leave feedback. However, these reviews can still provide a good estimate of the company’s products and services.
David Yurman Social Media & Contacts
David Yurman has 780k followers and 4,326 post on Instagram. David Yurman actively engages its audience on Instagram.
David Yurman has around 6.8L followers and 6.8L likes on Facebook. They post regularly showcasing new collections and styling tips.
David Yurman has around 148K followers 1k-5k employees on LinkedIn. They post regularly showcasing new collections and styling tips.
YouTube
David Yurman has 5.14k subscribers and 287 videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 4.1 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social media accounts are highly active and engaging, which is a great sign for potential jewelry buyers.
Pricing & Value for Money
Pricing
- Entry-Level (Sterling Silver): Small pieces such as bracelets, rings, and earrings generally start around $200 to $500.
- Mid-Range (18k Gold): More intricate designs, such as those with gemstones, are usually priced between $1,500 to $10,000.
- High-End (Platinum & Diamond): Engagement rings, necklaces, and other fine jewelry pieces can range from $5,000 to over $100,000 for very high-end, limited-edition pieces.
Value For Money
David Yurman is esteemed for its exceptional craftsmanship, innovative designs, and use of high-quality materials. While the pieces come at a premium price, they are considered investments in timeless luxury jewelry, often becoming cherished heirlooms.
Discount Coupons and Promotions
- Email Newsletter: Signing up may grant access to exclusive offers and a 20% discount code.
- Seasonal Sales: During holidays, select items may be discounted.
- Free Shipping: Complimentary two-day shipping is available on all orders.
We give It 4.7 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About David Yurman
1. Does David Yurman offer customization services?
Yes, the brand provides options for custom designs and personalized engravings.
2. Where are David Yurman jewelry pieces made?
David Yurman jewelry is primarily designed and crafted in the United States, with some pieces also being made in Italy. The brand is known for its high craftsmanship and attention to detail in creating luxurious jewelry.
3. What is the return policy?
Items can be returned within 30 days of purchase, provided they are in original condition.
4. Does David Yurman offer engraving services?
Yes, David Yurman offers engraving services on certain items. Engraving is usually available for rings, bracelets, and pendants, allowing customers to add personal messages or initials.
5. How can I authenticate a David Yurman piece?
Authentic pieces feature the DY hallmark and specific design trademarks. Purchasing from authorized retailers ensures authenticity.
6. Does David Yurman offer repair services?
Yes, the brand provides repair and maintenance services for its jewelry.
7. What metals are used in David Yurman jewelry?
David Yurman jewelry is made from a variety of high-quality metals, including sterling silver, 18k gold, platinum, and titanium. The brand often combines these metals with diamonds and gemstones to create intricate and beautiful designs.
8. Where can I buy David Yurman jewelry?
David Yurman jewelry can be purchased at David Yurman boutiques, authorized retailers, and through the official David Yurman website. Many luxury department stores also carry a selection of the brand’s pieces.
9. Are David Yurman pieces worth the investment?
Yes, David Yurman pieces are generally considered a good investment due to their craftsmanship, quality, and timeless designs. While items like diamond engagement rings and limited-edition pieces tend to hold value, resale prices can vary depending on the piece.
10. Where are David Yurman products manufactured?
The brand’s jewelry is crafted in various locations, with a commitment to ethical sourcing and production.
Conclusion
David Yurman is a reputable luxury jewelry house recognized for its cable designs, exceptional craftsmanship, and utilization of premium materials like gold, sterling silver, diamonds, and gemstones. The company has a robust reputation for sophisticated and classic designs, which make it a favorite among those who desire high-end jewelry. With a presence in upscale department stores and freestanding boutiques, David Yurman provides an elite shopping experience both in-store and online.
Customer feedback across sites tends to be positive, with customers complimenting the brand’s craftsmanship, ornate designs, and longevity. Some customers have complained about prices, as David Yurman jewelry is on the pricier side of the scale compared to comparable jewelry brands. Even though the brand is synonymous with luxury, some shoppers feel that the price is not always equal to the value, especially for sterling silver products.
Customer feedback for service is variable—most customers give rave reviews for service at boutiques, but others have had issues with repairs, warranties, and online order problems. A few complaints cite slow turnaround time for customer service and problems with return policies.
David Yurman has a high profile on social media, regularly posting about new collections and celebrity endorsements. They have promotions and sales, although these are quite infrequent because of the luxury positioning of the brand.
At JewellersReviews, we’re committed to posting objective and helpful reviews to guide customers towards well-informed decisions. If you’re planning on buying from David Yurman, we advise checking reviews from various platforms so that the investment will meet your expectations in terms of craftsmanship, value, and customer service.
We give It 3.7 Stars out of 5 as Overall Ratings.
Have you ever tried David Yurman? We would love to hear about your experiences or answer any questions you might have in the comments below. Let’s share our thoughts and insights to help others make more informed decisions!