Alexis Russell Jewelry Overview
Alexis Russell is a Buffalo, New York-based jewelry brand renowned for its handcrafted, non-traditional fine jewelry. Specializing in engagement rings and fine jewelry, the company emphasizes ethical sourcing and sustainable practices, offering customers unique, customizable pieces that reflect individual styles.
Company Background
Established in 2005, Alexis Russell operates primarily as an online retailer, allowing customers to personalize their jewelry selections to meet specific preferences and requirements. The company’s headquarters are located at 445 Ashland Avenue, Buffalo, NY 14222.
Product Range
- Engagement Rings: Customizable designs featuring various gemstones and settings.
- Wedding Bands: A selection of bands crafted to complement engagement rings or stand alone.
- Necklaces: Pendant and chain designs suitable for layering or individual wear.
- Earrings: Studs, hoops, and drop earrings in minimalist and intricate styles.
- Bracelets: Delicate and statement pieces designed for everyday wear or special occasions.
Metals Used
- 14K and 18K Gold: Available in yellow, white, and rose variations.
- Platinum: Offered for its durability and hypoallergenic properties.
Stones Used
- Natural Diamonds: Including traditional white and unique salt-and-pepper varieties.
- Colored Gemstones: Sapphires, emeralds, rubies, and other precious stones.
- Alternative Stones: Moissanite and other non-traditional options for distinctive designs.
Price Range
The pricing of Alexis Russell’s pieces varies based on materials, design complexity, and customization options. Engagement rings typically start around $1,800 and can exceed $5,000, depending on the selected features. For instance, a 14K Gold Pear White Diamond Sunburst Stacking Band is priced at $2,195. Wedding bands generally range from $600 to $2,500. Earrings and necklaces vary widely, with prices ranging from $300 to $2,000, influenced by design intricacy and gemstone quality.
Alexis Russell Jewelry Customer Reviews Across Platforms
Alexis Russell Jewelry has 176 reviews with an average rating of 4.5 on WEDDINGWIRE.
Alexis Russell Jewelry has 178 reviews with an average rating of 4.2 on the knot.
Customer's Feedback Summary
Pros:
- Beautiful, High-Quality Jewelry – Customers rave about the stunning selection of sapphires, diamonds, and unique stones used in engagement rings and wedding bands.
- Excellent Customer Service – Many reviews mention Patrick Wagner and the team being helpful, responsive, and accommodating during the selection and customization process.
- Fast Shipping & Accommodations – Customers were impressed with how quickly their orders arrived, especially when needing last-minute adjustments for weddings.
- Custom Designs Available – The brand allows for customization, including stone selection and design tweaks, ensuring a perfect fit for customers.
Cons:
- Stone Security Issues – A customer reported that their stone fell out after six months, raising concerns about durability.
- Potential Delays for Custom Orders – While most shipments were fast, custom orders may take extra time, though the team is responsive to urgent requests.
We give It 3.9 Stars out of 5 in Cross Platform Reviews.
Note: You should must consider a fact that mostly frustrated comes to review a company on these platforms and in most of the cases happy customers don’t bother to rate. But these datas and reviews can give you a estimate about the service and product of the company.
Alexis Russell Jewelry Social Media & Contacts
Alexis Russell Jewelry has 626k followers on and 3,686 post Instagram. Alexis Russell Jewelry actively engages its audience on Instagram.
Alexis Russell Jewelry has around 72k followers and 70k likes on Facebook. They post regularly showcasing new collections and styling tips.
Alexis Russell Jewelry has 239 followers on and 11-50 employee on LinkedIn.
YouTube
Alexis Russell Jewelry has 90 subscribers and 169 videos on youtube.
We give It 4.0 Stars out of 5 in Social Media Presence & Engagement
Note: All of their social handles are pretty active and engaging. This is a green flag for a jewelry Buyers.
Pricing & Value for Money
Pricing
- Engagement Rings: Prices are influenced by diamond quality (cut, clarity, carat weight), ring setting, and metal choice. A 14K Gold One of a Kind Geometric White Diamond Sunburst Stacking Band starts at $2,295.
- Wedding Bands: Handcrafted bands designed to complement engagement rings, with prices starting around $600. A 14K Gold One of a Kind Open Cuff Salt and Pepper Diamond Pavé Stacking Band begins at $865.
- Earrings and Necklaces: Prices vary based on design and materials. For example, a pair of 14K Gold Diamond Threader Earrings is priced at $1,200. A 14K Gold Luminous Crystal Necklace costs approximately $950.
Value For Money
Customers have praised the brand for its exceptional craftsmanship and customer service. One reviewer highlighted the outstanding communication and support received during the customization process, resulting in a memorable experience. However, some employee reviews have mentioned concerns about workplace culture and management practices, which may indirectly affect customer experiences.
Discount Coupons and Promotions
Specific information regarding discounts and promotions is not readily available. Prospective customers are encouraged to visit the official Alexis Russell website or subscribe to their newsletter for updates on any ongoing offers.
We give It 3.5 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About Alexis Russell Jewelry
1. Where is Alexis Russell located?
The company is based in Buffalo, New York, with the primary address at 445 Ashland Avenue, Buffalo, NY 14222.
2. Does Alexis Russell offer customization?
Yes, customers can personalize their jewelry by selecting specific gemstones, settings, and metal types to create unique pieces.
3. Are the gemstones ethically sourced?
The company emphasizes the use of ethically sourced, conflict-free gemstones in their jewelry.
4. What is the typical turnaround time for custom pieces?
While specific timelines may vary, the company strives to accommodate customer needs and deadlines.
5. Does Alexis Russell offer financing options?
Yes, the company provides financing options through Affirm, allowing customers to make payments over time.
6. What is the return policy?
Specific details about the return policy are not provided in the available sources. Customers are advised to contact the company directly for accurate information.
7. How can I contact Alexis Russell’s customer service?
Customers can reach out via the contact information provided on the company’s official website or through their social media channels.
8. Does Alexis Russell ship internationally?
Shipping policies are not detailed in the available information. It’s recommended to contact the company directly to inquire about international shipping options.
9. Are there physical store locations to view jewelry in person?
The company operates primarily online, with their studio located in Buffalo, NY. Customers interested in viewing pieces in person should contact the company to inquire about possible consultations or visits.
10. What materials are used in Alexis Russell’s jewelry?
The company uses recycled metals, including 14K and 18K gold (yellow, white, and rose) and platinum, along with ethically sourced gemstones.
Conclusion
Alexis Russell Jewelry is highly reputed for producing handmade, nature-inspired fine jewelry, especially engagement rings and those with raw and ethically harvested gemstones. Reviews on platforms such as Trustpilot, Reddit, Google Reviews, and Etsy show a blend of positive appreciation and complaints. Most customers adore the brand’s distinctive look, fragile designs, and customizability, making Alexis Russell a favorite among people seeking alternative engagement rings. Still, some customers have complained about stone durability, periodic inconsistencies in quality, and varied experiences with customer service.
Price-wise, Alexis Russell provides mid-to-high-end jewelry, with prices reflecting the handmade labor and ethically sourced gemstones. Although most customers consider the prices as reasonable for handmade jewelry, some believe that the dainty aspects of certain pieces may not always warrant the price, particularly when pitted against conventional fine jewelry brands. The company sometimes offers promotions and discount offers, so it is good for intending buyers to check for special offers.
Customer reviews are mixed. While most customers have had excellent experiences, particularly with ordering and customizing, there have been issues with response times, order changes, and returns. Because the products are handmade, turnaround times for production and shipping can be prolonged at times, so buyers should take this into consideration before buying.
Alexis Russell has a robust social media presence, especially on Pinterest and Instagram, where they feature their distinctive, handcrafted jewelry and engagement rings. The marketing for the brand centers on ethical sourcing, uniqueness, and the aesthetics of raw and rustic gemstones, appealing to customers who like natural and unusual jewelry designs.
At JewellersReviews, we deliver unbiased and thorough reviews of jewelry brands such as Alexis Russell so that consumers can make the right choice. You may be in search of a unique engagement ring or evaluating handmade jewelry value. Our reviews on product quality, price, customer support, and offers cover both. Check our website for further insights into more jewelry brands prior to your next purchase.
We give It 4.0 Stars out of 5 as Overall Ratings.
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