She Said Yes Jewelry Overview
She Said Yes is a global jewelry brand specializing in high-end pieces, particularly engagement and wedding rings. Founded in 1997, the company emphasizes superior quality, customizable services, and competitive pricing. Their collections are designed to symbolize commitment, love, and sustainability, aiming to inspire customers worldwide to cherish their special moments.
Company Background
Since its inception in 1997, She Said Yes has emerged as a leader in the jewelry industry, renowned for its handcrafted pieces. The brand is committed to sustainability, using ethically sourced diamonds, moissanite, lab-created gemstones, and recycled gold to minimize environmental impact.
Product Range
- Engagement Rings: Customizable designs featuring various stone shapes and settings.
- Wedding Bands: Options for both men and women in classic and contemporary styles.
- Fine Jewelry: Earrings, necklaces, bracelets, and fashion rings suitable for various occasions.
- Men’s Jewelry: Rings and accessories tailored for men.
Metals Used
- 10K, 14K, and 18K Gold: Available in yellow, white, and rose hues.
- Platinum: Known for its durability and lustre.
Stones Used
- Moissanite: A lab-created gemstone known for its brilliance and affordability.
- Lab-Created Gemstones: Ethically produced stones that offer a sustainable alternative to mined gems.
Price Range
- Engagement Rings:
Range: $400 to $2.200+
The cost varies by type of metal (gold, platinum), diamond size, quality, and level of customization. - Wedding Bands:
Range: $200 to $1,400+
Prices differ based on material (gold, platinum) and presence of diamonds or other gemstones. - Gemstones & Diamonds:
Range: $300 to $15,000+
The cost is based on the size, quality, and rarity of the gemstone or diamond. - Sale/Discounted Items:
Range: Varies (usually 20%-40% off)
Sale item prices vary based on the discount. - Custom Jewelry: Comprises earrings, necklaces, and bracelets, with cost varying by material, stone, and complexity of design.
- Sustainable Jewelry: Sustainability-driven pieces, made from ethically sourced gemstones and metals, might be at a higher price.
She Said Yes Jewelry Customer Reviews Across Platforms
She Said Yes Jewelry has 390 reviews with an average rating of 4.7 on Trustpilot. It has excellent reviews on Trustpilot, with praises for customer service and design versatility.
She Said Yes Jewelry has 91,810 reviews with an average rating of 4.95 on its website.
She Said Yes Jewelry has a total of 490 reviews on Resellar Rating with an average rating of 4.9
Redditors generally praise She Said Yes Jewelry for its stylish, affordable designs and good customer service, though some raise concerns about the durability of its gold-plated pieces for daily wear.
Customer's Feedback Summary
Pros:
✅ User-Friendly Website & Smooth Ordering Process:
- Many customers praised the website’s ease of use and seamless checkout experience.
- Navigating the customization options is simple and intuitive.
✅ Customization & Size-Inclusive Options:
- Customers love the ability to
- personalize their jewelry.
- Inclusive sizing was highlighted as a major plus.
✅ Fair Pricing & Good Value:
- Many reviewers found the prices reasonable for the customization and quality offered.
✅ Positive Customer Service Experiences
- Responses to reviews show quick engagement from the brand.
- Some customers noted hassle-free exchanges if they ordered the wrong size.
✅ Replica Rings for Previews:
- Some customers loved the option to order a replica before committing to the real ring.
- This feature helps ensure the correct size and style before purchasing the final piece.
✅ Fast & Reliable Delivery for Some
- Some orders arrived quickly and securely with FedEx signature confirmation.
Cons:
❌ Lab-Grown Diamond Confusion:
- One reviewer was disappointed that the jewelry uses lab-created gemstones, not lab-grown diamonds.
- Transparency on gemstone types could be improved.
❌ Some Customers Want More Certification Details:
- A few customers expressed interest in more details on gemstone clarity and diamond certificates.
- Certificates of authentication are not always provided.
❌ Tracking & Order Updates Could Be Clearer:
- Some customers wanted better tracking and order status updates.
- Since items are made-to-order, they take 7-9 days to process, which some found longer than expected.
We give It 4.7 Stars out of 5 in Cross Platform Reviews.
Note: It’s important to keep in mind that most reviews on platforms tend to come from frustrated customers, as they are more motivated to leave feedback when they’re unhappy. On the other hand, satisfied customers often don’t take the time to rate or leave reviews. However, despite this imbalance, the reviews and ratings still provide a useful estimate of a company’s service and product quality, offering valuable insights into customer experiences.
She Said Yes Jewelry Social Media & Contacts
She Said Yes Jewelry has 6,197 followers and 1,175 post on Instagram. She Said Yes Jewelry actively engages its audience on Instagram.
She Said Yes Jewelry has around 1.4L followers and 1.4L likes on Facebook. They post regularly showcasing new collections and styling tips.
YouTube
She Said Yes Jewelry has 730 subscribers and 1.3k videos on youtube. They have posted videos related to their jewelry and styling tips.
We give It 3.1 Stars out of 5 in Social Media Presence & Engagement
Note: Their social media accounts are consistently active and engaging, which is a great sign for jewelry buyers. It shows they’re responsive, transparent, and dedicated to building a connection with their customers.
Pricing & Value for Money
Pricing
- Customizable Features: Prices can rise significantly depending on customizability. Using special metals (such as platinum) or including diamonds and gemstones will add to the price.
- Materials Quality: Using better quality materials like high-grade diamonds, rare gems, or materials that are sourced ethically usually drives the price up.
- Design Complexity: Complicated or intricate designs (such as custom engraving or custom gemstone setting) will increase the price.
- Size and Weight: For rings, the metal’s size and weight, as well as the size and quality of the diamonds or gemstones, are factors in the final cost.
- Sales and Discounts: Watch for specials. Specials can provide a substantial discount (usually 20%–40%) off the regular price.
- Payment Plans: For more expensive items, there are payment plans available, so you can pay in increments. This can make pricey items more manageable over time.
Value For Money
Positive Reviews: Some customers express satisfaction with the quality and design of their purchases.
Negative Reviews: Others have raised concerns about the authenticity and quality of the materials used, suggesting discrepancies between advertised and received products.
Discount Coupons and Promotions
She Said Yes occasionally offers promotions, especially during holiday seasons. Customers are advised to subscribe to the company’s newsletter or follow their official social media channels for updates on exclusive deals and discounts.
We give It 3.8 Stars out of 5 in Price and Value analysis.
Frequently Asked Questions About She Said Yes Jewelry
1. Are the gemstones used real diamonds?
She Said Yes uses ethically sourced diamonds, moissanite, and lab-created gemstones in their jewelry.
2. How can I ensure the authenticity of my purchase?
Customers concerned about authenticity should request certification or consult with independent jewelers for verification.
3. Does She Said Yes offer customization services?
Yes, the brand provides a range of customized services to cater to individual preferences.
4. Where is She Said Yes located?
The company operates globally, with a registered office in Rosehill, New South Wales, Australia.
5. What is She Said Yes’s return policy?
Specific return policies are not detailed in the provided sources. It’s recommended to consult the company’s official website or contact customer service for accurate information.
6. Is She Said Yes jewelry sustainable?
Yes, She Said Yes places a strong emphasis on sustainability by using ethically sourced materials and eco-friendly practices in their jewelry-making process.
7. Does She Said Yes offer worldwide shipping?
Yes, She Said Yes offers international shipping, though customers should confirm any shipping restrictions or fees based on their location.
8. How do I contact She Said Yes for customer support?
You can reach She Said Yes customer support through their website’s contact form, email, or via social media platforms for assistance with any inquiries.
Conclusion
She Said Yes Jewelry is a company with expertise in engagement rings, wedding bands, and fine jewelry that provides a blend of time-honored and modern designs. The company is also recognized for offering customization services so that customers can design personal jewelry. Their prices are typically less expensive compared to high-end jewelers, providing elegant engagement and wedding jewelry options that are more budget-friendly. Regular promotions and sales add to their appeal by giving customers extra savings.
Customer feedback on platforms shows a varied sentiment. Most customers like the fashionable designs and price point of the brand, with many complementing the options for customization and the possibility of making one-of-a-kind rings. A few customers complained about quality, as stones have been reported to fall out or metal scratches over the life of the product. Others have had bad experiences with customer service, with some complaining about returns, refunds, and response times.
On social media, She Said Yes Jewelry proactively markets its collections, introducing new designs and client reviews. While the engagement is high, a few customers have reported differences between online pictures and the received product.
At JewellersReviews, we offer genuine and thorough reviews of jewelry brands so that consumers are well-equipped with knowledge before they make a purchase. If you’re thinking of making a purchase from She Said Yes Jewelry, we suggest looking at customer reviews on several sites in order to gauge quality, longevity, and customer service before making a final purchase decision.
We give It 3.7 Stars out of 5 as Overall Ratings.
Have you ever tried She Said Yes Jewelry? We would love to hear about your experiences or answer any questions you have in the comments below. Let’s share our insights so others can make more informed decisions!